Unified Communications Infrastructure

Windows 10 - 1803 (have also tried on 1511, 1607, 1703 and 1709); Java 8, version 161 installed. RTMT plugin downloaded via CUCM 11.5. All other programs closed for install. Program installs without any errors or warnings.   Does not launch.  No wind...

According to Cisco documentation on upgrading, the following COP and ISO files are needed for an upgrade.  However, I can't find them on cisco's download site.  How do I obtain these files?   ciscocm.version3-keys.cop.sgn ciscocm.vmware-disk-size-rea...

HiI have a CUCM and a SIP trunk modem. The sip trunk modem is connected directly to the Mikrotik firewall and there is a sip trunk configured from CUCM to PSTN. I want to keep my original calling number instead of my office number to be displayed whi...

Hi, Please let me know if there is a way to enable CMS - Space presence on jabber as is working CMS - Space presence on Lync (including chat).   Thank you,

Hello, I'm trying to run some sql commands on the CUCM and want to use concat.  For example I have tried all of the following: admin:run sql select concat(firstname, ',' lastname) from enduser; admin:run sql select concat(firstname || ',' || lastname...

Is there any benefit of 1 or the other?  I have a situation where the receptionist should answer calls from 9-12, take lunch from 12-1, then answer calls from 1-5.  After 5 calls should go to an call handler w/ a simple tree.  I was thinking of using...

We have a C2921 CME system with VG 224s for analog phones.  The regular phones are 7911 and 7940.We current have approx 58 of the 7911/7940 phones connected.  We are unable to connect any more phones.Is it because of we have reached the max connectio...

Hello Cisco,   i am planning to install CUCM in exsi Server.But i try to dowload 1.Virtual Server Template (OVA file) for Cisco Unified Communications Manager (CUCM) 2.UCSInstall_UCOS_12.0.1.22900-11.sgn.iso   but i am not able to download the files....

I am having an issue with a 7941 phone. After performing a factory reset on the 7941 phone that was having issues it now is stuck in a continuous loop where it powers on, tries to download term41.default, says auth failed, and the reboots. I have tri...