I have a phone that has the MWI on, it indicates that there is new voicemails and the envelope is blinking on the line. However, if you login to the voicemail for that line, there are no messages. Actions I have tried include:- Erase reset phone- D...
Forum Posts
The Attendant advanced console software v11 on our reception pc is not working, though it looks ok, calls to extensions are just being cut off. The queue is ok, but any attempts to forward result in the operator hearing one ring then it cuts the cal...
Hi Community, I would like to know if there is any procedure to update the Cisco unified Attendant Console Advanced Ver. 11.0.2 to 12 like CUCM. I have to uninstall it and reinstall again or or simply running the installer of the new version on the...
After the move of the CUCM and IM&P servers we have the next issue: The second IM&P server part of the HA cluster will not work. I see the next services are not started: Cisco Presence Engine [STOPPED] Service not activated Cisco SIP Proxy [STOPP...
Hi Friends,I am trying to configure Cisco Jabber on mobiles.The communication is to be done through VPN. Here, when I am dialing from DN 8222 to DN 8216, 8216 gets notified about incoming call, he also answers the call, call counter is running here.B...
Hi Experts, At first stage i would like to know about licensing and hardware requirement. - there is a bit confusion within 50, 250 concurrent user systems and licensing. I see we can order host licenses as well but i am not sure about the capacity o...
Hello Here is my config.Expressway EdgesEXP-E-M LAN1 and LAN2 two of them in DMZ.LAN1 is my internal interface.LAN2 for public and static NAT enabled.IPV4 GW is 10.2.9.1Static route is 10.2.6.0 use LAN1 and GW 10.2.7.1Static route is 10.2.7.0 use LAN...
Hi everyone,Is there a way to bulk delete / reset to <None> to Enduser's Primary Extension and IPCC Extension? In the BAT User Update Custom File, I tried NULL,<None>, nothing helps.I read somewhere there may be some fancy database query but I co...
Resolved! Cisco UC on vCentre 6.7
Hi, We have 2 x C240M3 running ESXi 6.0 with Cisco UC 11.X apps - these are managed by a vCentre 6.0 on windows 2008. I need to migrate vCentre to Appliance 6.5 and retire the Windows 2008 urgently but am hitting a bug that doesn't allow me to mig...
Resolved! Unity Port Group - Change Servers
Hi I have 2 Unity severs in a cluster. I noticed that when the Unity Publisher was taken down for maintenance the Subscriber took over as primary but I was not able to dial the VM pilot number - received fast busy. - There is only 1 Unity port g...
Hello, Sort of a shot in the dark to see if this issue can be solved, but worth a try. I'll say up front, I'm too familiar with our VOIP system, I primarily manage the DATA network only. Issue is, we use Cisco CP 8851 phones throughout the organ...
Hello, Sort of a shot in the dark to see if this issue can be solved, but worth a try. I'll say up front, I'm too familiar with our VOIP system, I primarily manage the DATA network only. Issue is, we use Cisco CP 8851 phones throughout the organ...
If my CUCM is running in mixed mode and all end devices use a secure sip profile with encryption and encrypted TFTP enables. What does enabling FIPS mode do that is different?
Please your support i have 2 router isr 4331 and we have 2 phone 7811 connected on.router A and sccp phone 6921 connect on.router B. The destination-patern on router B is 5130. When 7811 try to call 6921 we hav not a problem. So when 6921 try to ca...
Hi Experts, We have a new remote site and we are going to configure new phone VLANs. I would like to know what are the ports to allow from our firewall on both the remote site and the main office. The voice gateway is in the main office. I saw be...
