Unified Communications Infrastructure

Hello guys,please guide me how can i upgrade our call manager from 6.1 to version 8. what are the things to consider? here are the specification of our device:Platform: 782512Serial: KQFPL34Processor Speed: 2800CPU Type: Intel R Pentium R D CPU 2.80G...

CER experts,I have not found anything in any of the Cisco Emergency Responder (CER) 9.0 documentation that clearly states that IPv6 is or is not supported in the product.  It does not appear to be supported after installing it in the lab.  Is IPv6 su...

Hi all,I am trying to find a way for an external Application that we have created to validate a user according the the CCM End user userid and PIN.As far as i can see, the PIN is stored in an encrypted format. Are there any available APIs or methods ...

Hijust did a service update on cisco unity 8.5. all went ok but when i call an extension, i can hear the greating and can leave a message but when i try to listen to it , it s not there.i cant see any error anywhereany idea?thanks

HI I am trying to upgrade Unity connection version from 7.1.5 to 8.6, I tried to order upgrade version through Product Upgrade Tool ( PUT), i could see there are two types of part codes as follows 1. UNCN8-VER-UPG-K9=2.UNCN8-VERUPG-K9-D=Which one i n...

Hello,I am using CUCM 7.1.5 and some 600 extensions configured on it with one subscriber placed. But nowadays, i am experincing "Code Yellow" alert on RTMT alongwith IP phone displaying "error pass limit" error and does sound a beep for around 1 min....

Hi all,          People calling for the PSTN is unable to leave Voice mails message. However, when calling extension to extension or dial *plus extension people are able to leave VM just fine. I am not sure when the issue has started but it was broug...

cucm 8.6users are logged in ok , however the auto logout is set to 12hrs ( correctly configured on service aprameters etc)when i check the devices I can see on the phone page it seems to be logged out but the cust is still logged in .. this is cluste...

Hi All,Apologies if this is a daft question, but I'm tearing my hair out (what little there is left) over this.OK, so I have a 2821 router running Callmanager Express 8.6. All working fine.I have an NM-CUE Service Module running Unity Express 7.All w...

              we migrated from unity 7.02 to unity connection 8.62a. Our SMPP provider however is complaining however that the tcp sessions are being kept open to their sms gateway since we migrated . No issues before , each session was opened up and...

Hi Expert I have a router 2921 with cue 8.6.6 integrated with CUCM 8.6. My issue is when an incoming calls come to the router from PSTN the AA is playing the welcome message when i try to enter any extension register in cucm is not accepting the dtmf...

Hi     CUCM 5.1.3 having direct installation or we need install 5.1.1 then need do patch upgradation to 5.1.3.      If 5.1.3 having direct installation means can any one share those download URL please.

Hi allWe have a client who uses WebEx Connect 7.7.1 as part of their corporate systems.A user managed to make a mess of his windows install which we have mostly recovered. However when we try to install the WebEx Connect client it insists that it is ...