Unified Communications Infrastructure

i have a hunt pilot number hivch is 5000 and under this hunt pilot there is 15 member with extension starting from 4001 to 4016. The customer want to have the following:1- all the phones rings at the same time.2- if nobody pick up the phone the calle...

Hello,I have been searching for a way to automatically reboot the Cisco MCS 7800 Series. When we have a power outage I need to go onsite to restart our 7800 to get our phones back up. I wanted to see if there is a way to have this start on its own af...

       Hi We are Using Jabber along with Outlook Version 2010problem is Presence status is not updating in Outlook .. we can't see Green /busy status in Outlook resulting not able to dial Jabber users from Outlook .. Can someone pls assist ..Re-insta...

Hi,we are planning to migrate from cucm 6.1 to 8.6 in vmware.My question is, how do you port dlu from 6.1 to 8.6 ?Just ask licensing@cisco.com to rehoming dlu in virtual mac address?And which product code should I buy for the 8 cm software?If instead...

Hi!We recently migrated from Unity to CUC v9.x and notice that some of our VM messages with Single Inbox are going to user's Junk Mail folders in Outlook 2010.We attempted to add the sender to a trusted list, but because the address is "user@unityser...

Hi all we have 2 Call Manager 7.1.2.31900-1 boxes. Recently we had a power outage and the servers were not shut down properly. One remaining issue we are having trouble resolving is this error below. It appears in the logs every 15 seconds or so. Any...

HelloIn a costumer VCS control, I find these error messages:09:28:53 tvcs: Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="145.39.95.181" Src-port="49086" Dst-ip="145.39.219.215" Dst-port="5061" Detail="tlsv1 alert unknown ca" Protocol="T...

Hi all,Cisco Prime Collaboration Version: 9.0.21354We have about 2000 Ip phones in our network. We recently deployed the PCA.Once phones are discovered. It appears that the Phone number shows N/A.There is no extension number info at all.Our phones wi...