Unified Communications Infrastructure

Was hoping someone could explain this behavior to me. I missed a call from my coworker Andrea. I call my coworker Andrea back but she does not asnwer.When her voice mail greeting starts I press the star key to login in to my voice mail box to listen ...

Hello,CUCM version 8.6.2Is it possible to export CTI Route Point’s Dependency Records to a bat file or is there a tool available to download this information like the ones used in CUC?  We’ve associated employees to over 230+ route points.  I’m looki...

Hi, im trying to use the extension mobility feature.We have it setup and working. I currently use an account that works perfectly. However, the "services" button on our phones, only seem to work on some.I've compared the device configurations on a ph...

Dear All,I would like to ask about extension mobility on my Cisco Unified Call manager 8.5. The problem is when I press services button then Extension Mobility the put the User ID and Pin, the login was successfull but after that there's no change on...

HiCould anyone please tell me if it is possible to configure the Extension Mobility service feature on a spare line key of a 6921, 6941 or 6961?(In the same way as the Programmable Line Key (PLK) feature of the 7900 series phones)I would like to use ...

Running CUCM 7.1.5Moving users off in bulk.Is there a way to bulk delete phones?Seems to be a limitation in that if there is a shared line on the phone it will not delete the phone.In trying the job sits in pending even though I request it to run imm...

I have Installed cisco unified attendant console premium edition 9.1 server on windows server 2008 and Integrated with CUCM 8.6and the operator was installed on pc with windows 8.the Issue is:sometimes the CUAC operator can't login to CUAC server.whe...

Anyone know if MeetingPlace v7.1.2.6 is capable of Outlook 2013 Integration? Judging from documentation it only supports up to 2010 but I check with the community before I call it confirmed. Thanks in advance!David

Hello guys,please guide me how can i upgrade our call manager from 6.1 to version 8. what are the things to consider? here are the specification of our device:Platform: 782512Serial: KQFPL34Processor Speed: 2800CPU Type: Intel R Pentium R D CPU 2.80G...

CER experts,I have not found anything in any of the Cisco Emergency Responder (CER) 9.0 documentation that clearly states that IPv6 is or is not supported in the product.  It does not appear to be supported after installing it in the lab.  Is IPv6 su...

Hi all,I am trying to find a way for an external Application that we have created to validate a user according the the CCM End user userid and PIN.As far as i can see, the PIN is stored in an encrypted format. Are there any available APIs or methods ...

Hijust did a service update on cisco unity 8.5. all went ok but when i call an extension, i can hear the greating and can leave a message but when i try to listen to it , it s not there.i cant see any error anywhereany idea?thanks

HI I am trying to upgrade Unity connection version from 7.1.5 to 8.6, I tried to order upgrade version through Product Upgrade Tool ( PUT), i could see there are two types of part codes as follows 1. UNCN8-VER-UPG-K9=2.UNCN8-VERUPG-K9-D=Which one i n...