Unified Communications Infrastructure

Hi all,Am new in voice my question is on cueac.In cueac, operator can log in with any extension used in voice network but customer rquirement is that he want to fix an extension for operator kindly help me on this?

I am trying to configure vmware on a brand new C210 server for the first time and the directions say to access the CIMC and load the vmware media. Sounds easy enough except every time I go to the CIMC webpage I recieve an " error 2001: Service not av...

whats the procedure for changing the host name to ip address in cucm.also whats different impact it can generate if i make changes on below links:SYSTEM -> SERVERSYSTEM -> Cisco Unified Server I am a little confused on these two.Thanks.

Reference instructions on  http://www.cisco.com/image/gif/paws/68223/digit2.pdf   Step 4 states:Create a translation pattern with the 20XXpattern, or one that matches the internal dialing plan (see arrow A in Figure 2). Issue:  I use an extension (e...

Hi there,I created a new mailbox store in the Unity connection 9.1.1 and the mailbox store status is ok.Access was enabled too. I am able to add new user's mailbox on it.However, when I tried to move some the mailbox from the default mailbox store I ...

please could help me to perform the upgrade cisco Presence 8.6.2 to 8.6.4  with a step by step guide or a linkthank you very muchJuan Jose

Hello,We are deploying IM and Presence using UDS, i configured the users, i able to log in on Jabber and search the user, but i cannot add the contacts or see his presence status, all services on IM an Presence 9.1 are running.What could i check?Rega...

Hi Experts, We have four individual contact center setup with CUCM 7.1 at each location.Where across region calling is not yet available.i.e one region can only able to call IP phones which are configured through local call manager.We are in planning...

I was looking for Presence server v8.6 MIB files for device certification, but i was not able to find it in MIB Locator, Could anyone help with locating it?

I have CUCM 7.0.2 and CUP 7, The CUCM is working now with its corporate Directory as the active directory deployment will delay for a while due to some issues, we need to configure the CUP to integrate with the users in the CUCM Corporate Directory, ...

Hello allI´m facing problems with CUCM 9.1 I downloaded from Cisco when I run it in the VMware I got the following screenWhat should I do to resolve it?Regards

We have a direct sip trunk to our cisco call manager (version 8.6) and we've got dial-in conferencing set up so users can now setup phone conferences using Lync.  I recently started to get reports of phone conferences that would just drop for no reas...