Unified Communications Infrastructure

We are about to provide a few users with access to the web inbox feature and there is an annoying error we cannot get rid of that we know will cause users to complain. When hitting play on a voicemail, regardless if using phone or computer option, we...

The Cisco Prime Unified Communications Management Suite (UCMS) 9.0 and Cisco Prime Collaboration Manager (CM) 1.2 are entering End-of-Life, replaced by Cisco Prime Collaboration. The End-of-Sale date, the last date to order the product through Cisco ...

                   I am using Cisco Supervisor and Agent Robin Dean is under Agent Team State but she is not under Agent-Team Summary. Does anyone know how to get her in there? We are using UCCX 8.0.2.

I have a phone in an elevator which needs to be configured to automatically ring to an outside line when the phone is picked up. I'm using CUCM 8.0 and prefer assistance using GUI instead of CLI. 

Is there any way to generate an RTMT alert as soon  as the PRI goes down in cisco voice gateway (MGCP). I have almost 20 gateways and all have multiple T1 circuits  and need to setup on all.

                   My dashboards on Cisco Prime Collaboration 9.0  don´t show data (No data to display).Maybe I wanna think that the issue can be a service down...but I don´t know which.thanks

Hi Guys,I am getting this error while trying to add the CCX subscriber node. Did anyone seen thsi before? hoping someone can help."Add to cluster is failed because of ClusterException SYNCH_ERROR Error while waiting response from Bootstrap Manager.Re...

                   Customer currently is on Unity 7 with Exchange 2010. They recentlly got bought out and will be migrating over to Dominos. Is there any any sort of migration path so they can still have access to their old voicemails on exchange? wo...

                   Hi All,I hope someone can help me. I would like to know how to configure a port in VG224 to connect to a modem. current setup is VG224 connected to an MGCP gateway using CUCM 8.5.1.  Thank you in advance.

Hi, I have a Cisco Unity express with 17 mailbox, and I would like to add 50 mailbox licences.That is possible ?Best regards.

is it possible for mobile phone to hear message without need for authentication or other user interactionsay the notification device will ring and mobile use will hear somthing like "u have a message" and then continue playing the message without use...

In the DCT when i go for the licensing of UCM 9.x and select the package "UCL-UCM-LIC-K9" then in config option i only get the options to select the user licenses, there is no option of Node licenses as we had with previous versions, has this licensi...