Unified Communications Infrastructure

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Hi...Need helpAfter I changed the MoH and restarted the IPVMA service on all servers, the music was still the same and did not change when I test called through to IVR in the queue.Any advice?Thank you in advanced

iteka by Level 1
  • 136 Views
  • 4 replies
  • 0 Helpful votes

I want to know if certain DN's can forwarded with the called number.  When Caller A DN (111) Calls User B DN(222) which forwards to User C DN(333) .  I want Caller A to see DN(222) on caller ID instead of Call A's DN which is what we see typically (1...

Hello everyone,I've recently been tasked with managing the Cisco telephone system, and I'm currently in the process of familiarizing myself with it. I've encountered an issue regarding Route Patterns, as the title suggests.The Route Pattern seems to ...

Screenshot 2024-04-03 074149.jpg
andre-inp by Level 1
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  • 6 replies
  • 0 Helpful votes

Hello everybody. Customer has a UNITY server unable to save voice mails because it reached 95% use on logging partition. Unity version 12.5.1.11900-57, only one Publisher. On RTMT I modified high/low watermark level to 40/30, and I restarted " CIsco ...