Voice Systems and Accessories - Small Business

I have a configuration with 2 sites. I have UC540 at the primary site, and a UC520 at the secondary site. The VPN is up and passing data traffic as well as voice traffic, i.e. users can dial each other's extensions by using the Inter-site prefix and ...

Hi I have a user on current key system, that when they are paged or extension transfer, they have a push button setting to eauto answer talk or mute.  Is this possible on the UC 320

HiMy customer needs to support 3 page zones.  1. page to through phones only2. page to overhead amp'd external page3. page to both through phones and to overhead amp'd external page    please advise if anyone knows if UC 320 supports this or if they ...

Hi all, hope I can get some good advice for this install, here's how it goes...Site A (main) will have a UC560 with approx 70+ usersSite B (branch) will have a UC540 with approx 10+ usersCurrently there is no telephone service at Site B as they piggy...

We have a UC540 and I have been trying to get CallerID blocking on a call-by-call basis. From what I have reviewed online, the "caller-id block code *9" under "telephony-service" should provide my callers the ability to dial "*9" and then the outside...

Hi is there a procedure of how to configure 7916 expansion module on a 7962 phone ?  there is no step-by-step procedure on administration guide.  can anyone provide a link or point out where to find the configuration procedure ?          

I have a number of customers using the RV180w Small Business Firewall/Router in their business, and am having problems deploying the UC320w into these networks in a greyfield scenario with the latest RV180w firmware update (1.0.2.6). I am following t...

What is UCXN-9X-SC-PORTS added in the validation as a $0?  This looks like Speech Connect Ports, but I don't see it mentioned in the BE6k 9.1 ordering guide.  This is an included item number, but it only kicks out one.  A recent 9.0 ELM licnese I loa...

Cisco SPA 500 IP Phones do not allow a transfer of calls coming from PSTN to another internal destination. Phones are registered to SPA 560 using SPCP protocol. Scenario: Incoming call from PSTN to DN 1000, transfered to 1001. When the transfer butto...

Hi, so i have Jabber working with my UC540 and my network access points AP541Ns. this is good!However no doubt there will be many things we find problems with...One of the big ones is the lack of a dial plan for Jabber with the iPhones contacts. Its ...

I have two new SPA 514Gs that are not registering with a UC560 with the latest software pack (8.6(1)).  The phones just stay in a cycle of rebooting initializing network.  Please assist.

EMS and/or MUID macro is used within Profile_Rule URL:<Profile_Rule ua="na">https://test.....cz/Provisioning.php?EMS=$EMS;MUID=$MUID</Profile_rule>On first resync (either periodic or use SIP NOTIFY) the phone will reboot - then keep rebooting again a...

We are using this unit with 4 PSTN trunks.How/where do I change the default line name on the phone from fxo1, fxo2, etc... to something of my choosing?I already named the lines/trunks in the "hardware" and "extrensions" portiosn of the UC320W admin.T...