Voice Systems and Accessories - Small Business

Hi help me please. i have a problem whit the FAC (Force Autoritation Code). I set the dial-peer. However, when digit number, just take de Dial-Peer 101 Voip, asked the ID number and then the PIN number but, after dialing the key #, the call is cut.di...

I'm trying to backup a BE 3000, I'm not sure if I have backed up the right files to re-image a new server if the current one goes bad.  I backed up the files from the BE 3000 admin interface, are those the right files?  I attached a picture to show t...

Hi there,I think there is a bug in the new version of CCA (3.2.1).  Scenario is:Cisco UC560 and 20+ 7965's connected via a SF300-48P and a 24 channel PRI.Phones connect up fine and are able to grab configs successfully, however we the time on the pho...

I installed a UC560 around Dec/2011 with an E1 trunk provided by Telmex (Mexico's incumbent Operator). I followed the manual instructions to get it up and running. All went fine until I had to start mapping the DIDs to extensions via the CCA (3.1). C...

I am re-wording this question. I have a cyberdata sip endpoint amp. It is registered, connected, has an extension. when i dial the extension it gives a fast busy. When i check the logs it shows that the call is going out through the sip trunk to our ...

I have a UC560 configured to use SIP trunks for all incoming and outgoing call. I'd like to have an analog PSTN line for outgoing in case of emergency.Do I need to perform any configuration? Seems like I can dial out thru analog after I plug in the R...

Upon upgrading to LD 2.2.2.5 this afternoon External MOH does not play.  System continually plays Internal MOH file even though "External" is selected via Config utility.  I have attempted to switch it Internal, reboot, switch back to External, reboo...

hey guys ,          i have a be3000 currently installed at a customer site and they would like to configure class of restriction on the be3000 i know there are the default usage profiles . international , internal ,long distance calling and local . t...

Is WebEx Connect with CUCI supported on the BE3K?L-WBX-IM3-NH-S1WebEx Connect IM Named Host - 3 year sub (all qty)UCICONNECT-7.1-LICCisco Unified Comm Integration for WebEx Connect License** Partner Question on 8.6.3**

Is it possible to add shared lines to an ext mobility user?  We are using Ext Mobility to support hoteling.  Users have a shared workspace and log in when they are in the office.  At other times, other users can occupy the same workspace and log in t...

Hi All,I need some help on using SPA9000 with ITSP provider..I use SPA303-g2 phone and SPA9000 as PBX. I can place calls from inside to outside through SPA9000 without problems.But when I call from outside to the PSTN number which is pointed to our S...

System consists of the following components:• 1 SPA9000• 1 SPA3102• 16 SPA922 (extensions 101 through 116)Incoming PSTN calls go to a hunt-group (extension 120)Configuration of SPA9000 with SPA3102 as per attached documentProblem (using extensions 10...

Hi,I have a client who is looking for a telephone system with 20 analog trunk lines (20 FXO) and 30 users. I know that the UC560 can support up to a maximum of 12 FXO's, but is it possible to integrate 2 x SPA8800 along with the UC560 to make it as 2...

Hi Cisco Team,I did report this a couple of times already as a newly introduced bug with CCA 3.1.X this was not an identified bug in version 3.0 and has only just recently surfaced.The Issue:DID mapping when using 100# in-dial ranges either on a BRI ...