Voice Systems and Accessories - Small Business

Hye All,I have encountered a starnge issue. I have a series of 20 SPA504G and a UC540. They were installed and the installation has been working properly for more than a year now. Then all of a sudden, all the phones stopped registering with the UC54...

Hello,I have a client with ten SPA509G phones, and have configured the Feature buttons down the left to be "line monitors" for other users in the room as a quick method of picking up calls, transferring etc.  I had explained to the users that the lin...

Hi There,we have just recevied the advance field trial of the New CCa nd Software Pack and were looking ot test it on our test systemWe hace Uc540 ISDN in production and a spare on we got for testing, training our engineers.Before trialing the new so...

Hello,I'm using a hosted Asterisk-based solution. Everything works fine for around a week, and then, when attempting a transfer, the handsests display "Transfer Failed" even though the call has actually gone through. If I leave it a bit longer, trans...

Is it yet possible to record all calls on a UC540 (without user intervention)I'm happy for the calls to end up in private mail boxes (or one mailbox) - assuming I can pickup the message and delete it from the UC using a standard email package?Or if t...

when i make a call using one of our sip, the caller id is the person's name who's calling.But i need to have the company's name instead of the person's namehow can i do this ?Everything's ok with FXO since it's the telco who's managing this.thanks

Is there a way to change the font on the phone's button/menu ?Before i join my phones to the uc540, the font was ok but now it's small and compressed.thanks                  

I have just setup a new uc540 system with all SPA509G phones. I am unable to program more then the first 8 lines..  Does anyone know if there is support for all 12 lines and if so how the program the last 4.

                  In the UC320W configuation utility, I've added an SPA8800 gateway and all of its ports.  And I've used the SPA8800 IVR to set a static IP address on the same network as the UC320W.  But no matter how many times I've reset both units...

Hi,we have a setup with a e1 line on a mgcp trunk and a SPA3102 ( Fw version: 5.2.13(GW002) - Hw version: 1.4.5(a)) We're using modem passthrough on trunk, and gw network clock is sync'ed with the E1 clock.The ATA is configured as a 3d party sip phon...

we have set up a UC320 for a customer with four analog phone lines and SPA 504G phones. The client has three branches and a corp office. We are trying to conference call all four locations but when trying to add the third branch office (the fourth pa...

Hye All,I have encountered a starnge issue. I have a series of 20 SPA504G and a UC540. They were installed and the installation has been working properly for more than a year now. Then all of a sudden, all the phones stopped registering with the UC54...

Hello,How can a manager monitor calls in a B-ACD que(s)? In our lab I can see that if they are member of the que they see calls in ques on the phone, but that would mean it rings them too. He just need to know for staffing reason, can it be monitored...

Greetings all,We see in CCA the ability to import setup phones automagically through an XML document. Through some google-fu, it looks like the suggested way to create this XML file is to use the "Bulk Users" Excel spreadsheet. Considering you have t...