Good dayPlease let me know if the Firmware / Software updates for the UC540 and UC560 are available free of charge to the end user or resellers. The Small business support contract is not available in our country so unfortunately we can not sell this...
Hi,I' need some information about if it's possible to configure a 3660 router with 2 FXS interface to communicate with SPA2102.I' d like to know which is the configuration that i have to set up on the 3660 to do voice call with a spa2102.It's suffic...
Ok, I am pretty sure I know the answer to this. However, my boss is adamant about the capabilities of this unit as sold to him. I have a UC520, it has 4 FXO ports, and 4 FXS ports. From what I understand, this unit only supports a total of 4 POTS lin...
I recently took over a small business that is utilizing the UC520 for phones. After some previous issues, we decided to start over from scratch. I downloaded all the necessary files (I think) from Cisco, loaded it up with the latest and greatest. Aft...
We need to get this CCA more compatible for easy setup functions.We just upgraded our customer over the weekend with CCA 3.0.3 - UC560 8.1.0 and had nothing but troubles.The customer was able to before add multiple users to the SPA500's and monitor c...
Long story short, I have a small business with a Cisco UC520, 4 FXO ports in use. I need a way to set the outgoing caller ID to always show a single number, so I can set that as the pilot and auto attendant for all the incoming calls. As it is now, i...
I want to have different AA scripts active on different time/days. Using the built in cue editor I can't see how to do this. I can make different schedules and I can select a schedule for for a given script but do not see how I can have different sc...
I'm trying to get SRTP working on our 504s and 525s. I've uploaded a mini-certificate (and private key), set 'Secure Call Serv' to 'Yes', and set 'SRTP method' to 's-descriptor'.When the phone receives a valid RFC-4568 offer, it happily encrypts the...
Hi Everyone,Firstly thanks in advance for any advice on this.I have a UC560 in the UK. On the WAN side it has a SIP trunk to a provider in the UK.The company has its own internal WAN (MPLS) network. That network is reachable from the ethernet interfa...
Hi everyone,we have a new uc520 and I tried to change the language follow the steps read here , but it can’t be done,and now the uc520 cannot read the voice data and when I trying to reset to default factory settings it says:“Current Factory default ...
Hi All,I was hoping someone could help me out with 2 issues I am having with live-reply. My client currently has an UC560.1. When using live-reply to call a 3rd party number that left a VM the message is still marked as new in the VM system. I was ho...
I am planning a uc320 and need to set the time for the day night schedule to work. We won't have internet for a couple weeks, but need the phones operating on schedule. This is a real stupid feature to only have an automatic time. It already bit me i...
Hi All,We have a customer who has a Polycom conference phone and would like to initiate a meet me conference. Is there a feature access code we can configure to facilitate this requirement.Many ThanksSteve
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