Voice Systems and Accessories - Small Business

I used CCA 2.2.6 to upgrade a UC520 from 8.0.4 to 8.0.5 (downloaded 11/30/10).  Everything reported successful during the upgrade until it got to Reloading of "UC520" has started.  At that point, the UC520 attempted a restart but now completely locks...

Hi,I m getting a rather strange issue with the 508G IP phone.The missed call alert info is not displayed on the phone when calls are forwarded from some other extension .But the same is working when I call directly  to this phone's  extension.For thi...

I just upgraded my spa504g to 7.4.6 and the phones works and registers as being on 7.4.6 and all seems well but when I plug my computer into the PC port it no longer connects and I get a network cable unplugged. If I plug in directly to the uc520 my ...

When using the small business phones standalone (without an uc500) you can upload and use a background image.This is currently not supported in combination with the uc500. (or will it be soon?)When I upload an image manual (with tftp) and connects th...

I did a backup through CCA for an upgrade.  It worked with no problems reported.  I did an upgrade to 8.0.5 pack and it failed during the restore of CUE data.  I tried to restore the backup from CCA.  It looked like it worked no problem but all of th...

I have a UC520 configured with a SIP Trunk that handles all inbound and outbound calls. I recently added a pstn line for auto failover. Soemtimes when a user makes an outbound call it picks up the pstn line. This line is used primarily for outbound f...

Hello,I have a customer who is getting a UC560. He needs three operator consoles for the site.Because the Smart CallConnector operator  option is limited to two operators, I am not sure how to meet his needs.I know the server product would allow thre...

Hello,Is it possible to schedule automatic backups of a UC520 from CCA? Has this feature been roadmapped if it doesnt exist today?Is it possible to configure automatic backups without CCA as well?Thanks

i am new to this integration.i have configured the exchange server and enabled the unified messaging.(created the dialplan,IP gateway,UM policy on exchange server)in the uc 500 i have applied the following.dial-peer voice 550 voipdescription ** Excha...

Hello,With my clients UC560 they need to dial a prefix for outbound calls ("0").  Their Outlook contacts do not have a preceding zero and when you select a contact in Outlook it places the contact's number in the toolbar perfectly, but there is no pr...

Hi,I am using these phones with a UC540. The date in call history log is not correctly displayed. I am trying to access the phone admin page to make some configuration changes. Why cannot I edit any of the fields? I am using http://phoneipaddress/adm...

Hi all.I am in Spain at the moment and trying to set up a SPA3102 so that I can make VOIP calls (using freecall.com) but also be able to make PSTN calls from the same phone. What I ideally want is to be able to use the PSTN line for national calls, a...

Dear Sirs,we use few cisco spa509 and one spa525g with 3cx PBX. All settings we submit through autoprovisioning with auto-resync timer in 24hrs.Today spa525g starts to update .xml file every 10 to 40 seconds. It looks like - make unregistered all lin...

ok here is my set upcable modem ip 173.163.87.166 one wire to adtran 4305 router eth 0/2 ip 173.163.87.165 second wire from cable modem to uc 520 wan port 173.163.87.161the adtran is the main router for the data lan eth 0/1 ip 192.168.1.5the voice ne...