On a UC500 with 16 user license there is a maximum of 88 DN's. We only have 12 phones on the system and are out of DN's. Wheat option is there ot increase the number of DN's on this system?
I modifed an access list in the CLI since I cannot see how to do this in CCA.When I go to open the Firewall tool in CCA it wants to delete "unrecognized firewall" and will not let me access the tool but all I did was add to an access list.What makes ...
What VPN client should be used when attempting to access the UC520 remotely via CCA?What configurations are necessary to make this work with the recommended client?Is the client a "free" software like CCA or does it need to be purchased separately?
Trying to have to AA not play the goodbye prompt but send to a direct ext if end user does not hit menu options. Also, helps out if a rotary caller calls the AA.Any idea on how to create this action?
I'm looking at going with either Vonage or Time Warner Cable for my home phone. Does anyone have a recommendation for to which to go with for a UC520? Will it work with either or both? Thanks for the advice.
I have been using a wonderful ITSP service out of Melbourne called Engin, but i have a heads up regarding configuration of a SIP trunk, to save you the pain that i have gone through.I have been playing on and off with the generic profile under CCA1.8...
Hi All,All SPA9xx phones have option to Send Stats in Bye . The key role of this function is to send statistics of made calls(time, used codecs, no of packets send/received, no of lost packets, delay and jitter). Statistics are being sent, but not ev...
Hello,I just upgraded to the latest IOS and I'm fooling around with the new Octo line DN feature.After setting up an ephone as an octo line, I'm unable to setup a button with an overlay. It says that is it not supported.?Is this true? If so, is there...
Where exactly has Cisco hidden links to user guides? Since this move to cisco.com you can't find anything easily. Am I just missing something? If so, I've had several others look for them too but they seem to also miss them. Please return full an...
Hello,I have some issues with SRTP and FreeSWITCH. After a successful call after a period of time, call is hungup due to bad authentication. It looks the phone is starting to rekey but is not "telling" the server back. Can you provide me with some mo...
The UC500 is setup to answer with auto attendant. The auto attendant always picks up. When you press 0 during auto attendant, it should forward to extension 20 according to the AA script. This only works half the time. The other half, it goes to ...
Hi All,I am new to Voice Network.We need to create a test set-up with SBC device(ASR1004) as the edge device .we got one ASR1004 device(which supports SBC). Does this is suffcient to establish a call between two Voip or do we need Call manager?Please...
Hello!I've got my UC500 with a few 7960G phones. Call waiting functionality works but I cannot get any audible sounds to inform me that a call is comming in.I have tried the 'call-waiting beep / ring' commands but they don't take. The strange thing i...
Hello,is there some CTI software for Outlook and/or CRMs to use with Linksys SPA9xx series? This is becoming more and more common thing amongst other vendors (Snom giving its Flexor CTI free i.e - http://www.snom.com/en/products/software/cti-solution...
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