Call Control

I am using lineGetNewCalls() to get handles to the calls which is established before invoking my application.https://docs.microsoft.com/en-us/windows/win32/api/tapi/nf-tapi-linegetnewcalls The issue is that It always returns zero in the dwCallsNumEnt...

Hi All,I want to simulate the "mute" button actions as bellow: String muteDataString = "<CiscoIPPhoneExecute><ExecuteItem Priority=\"0\"   URL=\"Key:Mute\"/></CiscoIPPhoneExecute>";  byte[] muteDataBytes = muteDataString.getBytes();  for (Call call ...

Hello All, I am working on 1 JTAPI based CTI application. What I want to achieve is to answer a call and put that on hold on CTI Route Port for n number of minutes. I am able to accept the call on CTI Route Point but not able to answer. When I try to...

Can someone confirm that TAPI/TSP is still not supported in a Citrix environmentGraham

https://developer.cisco.com/site/tapi/wiki/supported-windows-os/Hello looking to find out when the matrix from the link above is going to be updated. We are looking to find out when 2016 server will be supported as well as what OS's are supported wit...

Hi,   Customer running CUCM 11.x is looking for a compatible TAPI /TSP client which is at the same time compatible with Windows 2016 Server.  The client available via the Plugins menu from the UCM web admin pages does not run on Win2016.   Thanks in ...

We've had issues with an application that leverages Cisco TSP and found there used to be an issue with RDP and TAPI/TSP instability (see below).  Is this still an issue?  The server is Windows 2012 R2 (64 bit).  Access to the Cisco Unified Attendant...

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am parking a call using undirected call parking feature. When Call Park Reversion Timer expires and the parked call comes back and rings on the extension I...

Hi, I am using Cisco TSP (TAPI) on windows platform for CTI integration with Cisco platform. I am monitoring softphone (Cisco Unified Client Services Framework) via Cisco TSP (TAPI). This soft phone is linked with my end user who is using Cisco Jabbe...

I am working in IOT project, Using JTAPI I am calling multiple users by admin, using broadcast. But in broadcast, if first one answer the call, other call will be dropped. In my scenario, all users along with admin should be part of discussion in cal...

Hi!   Help me please to choose between different ways of integration with UCCX/UCCE for 3rd party call control features.   I'm developing a Windows-application (WPF-based) and want to add 3rd party call control features to it. The App should be capab...

Hello,  what would be the easiest/proper way to detect incoming call on PC for given user?   Scenario: user has IP Phone and PC, when call is incoming I would like to detect that and display notification on PC. I can see there are multiple ways to in...

Hello,   We developed a mobile application which allows the user to log out/login from a hunt group. Furthermore, we have a monitor which shows the hlog state of all devices. This works perfectly fine with the Cisco 8945/7925 connected via SCCP. Now ...