Collaboration Applications

If I dial from Phone 1 to extension 8800 it hits a translation pattern for the full number with the preprended (9)...9XXXXXX8800...This goes out to the PSTN and hits an auto attendant When I dial do Call Fwd All on the same translation pattern 8800 i...

Hi all,my deployment is made of:- Cisco CUCM 11.5.1 cluster, one Publisher and one Subscriber (it's a working cluster serving device phones).- Cisco IM&Presence 11.5.1 cluster, one Publisher and one Subscriber (it's not serving any client, and a fres...

Hello Cisco Community.I have the following current problem, I have jabber users running with free permissions for each one from LDAP and integrated with CUCM. We are deploying new jabber users with certain host permissions from the LDAP, but when the...

I have a CUCM cluster that broke my ldap to my premise based CWMS and I've got 150 LDAP users on there.  Is it possible to convert those users into local users?  My version is 3.0.1.27.  People need to get in to do their meetings and we don't know wh...

Hello, I was wondering if anyone knew of a way to connect or query to the Emergency Responder database with a phone MAC address finding the ERL it's associated to?

Hello All, I am unable to use the link "Presence Viewer for User" in CUCM End User Management. I receive an error/alert "No privilege or failed to login to retrieve Presence Viewer information." I think this is because there is no role assigned to th...

Hellohave a question about using RoomKit Plus and Speaker tracker function in larger rooms. Is it possible to use Ceiling mic for better speaker tracker performance or does speaker tracker works only with integrated microphones in RoomKit.Same questi...

Hi All, One of our users complained that the audio of the C60 is dropping from the WebEx intermittently. I found the following warning: WARNING: External Audio DelayHigh delay in audio loop detected. Highest delay: 190ms There seems to be an audio de...

All,   Relatively new to this and can't find the information I am looking for anywhere. Is it possible to utilize 8845's (on premise call manager) and their video capabilities to call into a cloud based WebEx/WebEx Teams (formerly Spark) to utilize t...

I am unable to locate the DMA (Data Migration Assistant) rpm file - which is used to backup config from Prime Collaboration Assurance 11.6 config, and then this extract is used by DMA on 12.1 to import back into a clean install of 12.1 Does anyone kn...

I set up a new test environment for v12 UCM, IMP and UCCX.  When trying to connect a user via Jabber I get cannot communicate with server.  I have installed Jabber with the UPN discover disabled and am using a non domain machine.  I set the Advanced ...

Trying to run latest install of VMO - 12.5.3It seems to want on install Outlook?Not sure why this is happening as we all have MSOL installed already.Then VMO un-installer runs and throws this error-2.any thoughts?thanks,paul.