Collaboration Applications

All, I have an old c20 that I would like to power back on however the camera cable is missing (the one used to power the camera from the codec)   I have tried purchasing an RS232 to RJ45 cable but the camera still will not power on, does the cable ci...

Hi, I have installed Expressway-C and Expressway-E servers for Jabber Guest deployment. In the Jabber guest installation document it is mentioned to configure Unified Communication Traversal Zone on Expressway-C and Expressway-E. Can you please help ...

Webex doesn’t allow storing frequently used personal rooms as shortcuts in app. If you want to join adhoc meetings, you have to type in the whole personal room link to join the meeting on go. Is it possible to give option for people to store personal...

Hi All,Please i need to know if a supervisor in Cisco Finesse can know the numbers that his agents are calling (called number).Is their live data or something ?Thank youEliedekwan

We had a complete power outage over the weekend. The first issue we had was chat rooms and group chat were not usable after the reboot.  I restarted the xcp router issue and other related xcp feature services and that fixed the chat rooms / group cha...

Hi All,Last days we facing a bug with copy/paste links in Jabber/Spark.When you paste a link ended with parenthesis Jabber and Spark truncate the last parenthesis and breaks the link.For example: https://en.wikipedia.org/wiki/Moment_(time)Is there an...

All, I have an old c20 that I would like to power back on however the camera cable is missing (the one used to power the camera from the codec)   I have tried purchasing an RS232 to RJ45 cable but the camera still will not power on, does the cable ci...

Best I can tell the SX20 12xisn't approaching end of sale.  The unit has 3 camera options, 2.5x, 4x, and 12x.  Both the 2.5x and the 4x models have had EOS announced.  But the 12x looks current, we are looking into purchasing the 12x model.EOS P40 ca...

We're in the midst of trailing Jabber as a softphone for people, both on computers (Windows, Mac) and on mobile (iPhone, Android).  One of the really awkward things we're finding around usability has to do with phone ring tones.There's not a "no ring...

Right now a complaint that we are getting is that people would like the ability to add entire teams to spaces.So making the teams you're a member of as options in the search data source maybe as an option beside people.