Collaboration Applications

Hi,The Cisco Jabber on Windows cannot search the thrid display name on contact list.e.g. Name: "Peter Chan" .... Then can search the "Chan" to show up the usere.g. Name: "Peter John Chan" ... Then cannot search the "Chan" to show up the user Any tuni...

Hi there How do I copy my iPhone contacts into Jabber for iPhone?  I've just installed the Jabber for iPhone app and whilst I can make and receive calls OK, my contacts list within the Jabber app is empty..... Thanks in advance Andrew

HI, A client has recently purchased Cisco MX300 VC Trolleys and Ceiling microphones CTS-MIC-CLNG-G2. I have an issue when the ceiling microphone is muted the VU meter appears to display signal from the ceiling microphone. When unmuted the VU meter s...

I have experiencing some issues with WebEx sessions in an especific customer, when the the user is in a current session the WebEx Meetings Application freezes and do not work anymore. I have that to kill the process on Windows 7 and get into again on...

How do I convert an ARF using a Mac?The Webex Network Recording Player for Mac does not support exporting to a video file, unlike it's Windows counterpart.There are apps I can buy to convert my ARF, but what do others in the same situation do?

Hi, Does Cisco or any third party have any tools that are able to gather historical reports on Jabber clients? I'm looking for away to put some metrics around things such as login/logout, number IMs, number of calls, etc. The IM&P interface seems to ...

Dear all, I have jabber client for Android with android version 6.0. It's phone service is no connected however it is configured in the call manager and I checked the configuration many times. the IM&presence service and Voicemail service are worked...

Dear all, I'm using CUCM 10.5, IM & Presence 10.5, Jabber on Windows 11.6, and Open LDAP on RHEL. I've configured Open LDAP as directory source for Jabber (EDI) and used attribute jpegPhoto to store contact photo. In IM & Presence server, IM Addres...

Hi, I have configured Jabber for android for two users with extension 115 and 116. When I call from one to another, Jabber is not ringing but only desk phone rings. Please help me to find the solution. Regards, Jasim

Dear all, We are experiencing issues with PTOOLS plugin missing in Outlook 2010 and 2013 64bit versions. We are running CWMS 2.5. When we install the PTOOLS on a computer the task bar icon appears fine and user can login to CWMS account but when he/s...

Guys, I am getting an issue on some users in jabber windows. When the user is offline and somebody who is online send him a message, he can't receive that message and he is getting error message of "your message is undelivered". Thank you!  

Need to have Administrative control of the SX10N (or any video device coming up) that registers to Spark.  Main need is to change the default timeout on the codec, as the 60min timeout now puts the unit into a DND mode.  So either Admin control, or d...