Collaboration Applications

Hi All, Is there a way to perform a Bulk "Users Associated with Line" for the Jabber Devices? If yes how can this be done? Any example? regards,Trad

I have a user that is not able to connect to the voice services on the IPhone 9.5 Jabber app.  He is configured that same as my self and others, and it is working for them.  Really got me confused.  He does have an older version on the Jabber app tha...

We can access the webex meeting URL from inside but meetings URL can not be access externally even though over the internet meetings.company.com URL is getting resolved to Public IP which is then NATed to IRP eth1 IP. Please advise what can be the pr...

I'm in the process of rolling out Jabber version 10.6.6 to our end users. A few people have complained about the conversation window popping up when they receive a call. I know it's possible to make changes on the client side to prevent this box from...

I would like to ask which address will be used and resolved for internal users for meetings. I know external users real IP address will be NATed to IRP eth1 IP address. But when I resolve meetings.company.com which IP address I should see in NSLOOKUP...

I was updating Spark and I was prompted by my Antivirus for Trojan Horse Agent 13.AR. Even I tried to download fresh setup from web (official) still same issue. I tried disabling my antivirus and installing it again but now its not proceeding further...

Hi, I have question in regards  to  Jabber for Windows which I can't explain.We have have Jabber 11 and IM&P 10.5 , CUCM 10.5 We have a small group of test users currently using it 5 ish. When the users fire up jabber (internally, no MRA at the mom...

All, First, thanks for your time. A large part of our workforce is not assigned a phone. In some areas you may have 20+ people who "share" a phone/extension. How do we handle Caller ID info? Based off what I have seen so far. If we have those 20+ use...

Hello, I have a weird circumstance. I have two agents who cannot communicate with each other but have no problem communicating with anybody else. They're both on Win7 OS. I've cleaned out the AppData\Cisco directory in Roaming and Local profile, that...

Hi, We have Jabber Window which is unable to view Custom User Field Name from LDAP. In CUCM, the LDAP directory has a Custom User Field Name. I added the below in:- Custom User Field Name = Work Mobile Phone LDAP Attribute = extensionattribute2 I'm ...

In Jabber 11.0.0 I inadvertently deleted the customer status options from the status drop down menu.  I can't figure out how to get those back.  I use them frequently.  Any help getting them back in the menu is much appreciated! -Ricky

Hey Folks,  I am trying to make a video call to another jabber client in my company, I would like to use the video from my MAC desktop and using the audio from the 7960 testing phone. When I choose to use my desk phone for calls, the call was nailed...