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The Great Selenelion

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Janine,Need your expert advice on this issue. We are getting "no resource" errors on the VXML logs on a speech input element. How do we find out if this is a network error or mismatched grammar or ASR purely running out of licenses? I know that we ca...

skshetty07 by Beginner
  • 9 replies
  • 0 Helpful votes

I had a failure in my agent update python script. Here is the XML I got back. <?xml version="1.0" encoding="UTF-8" standalone="yes"?><apiErrors><ap iError><errorMessage>400 Bad Request - javax.xml.bind.UnmarshalException: unexpe cted element (uri:&qu...

I have configured the GraphQL Search API with the PowerBI sample application referenced here on the Cisco DevNet GitHub repo: I've been...

kdoody by Beginner
  • 2 replies
  • 0 Helpful votes

Hi, We are integrating chatbot with ECE version 12.0 ES6 ET1 and we got issue when we try to sendo message in conversation. We opened a TAC, but they ask us to send message in devnet forum. However, in many messages, we found only message to send ema...

cisco by Beginner
  • 3 replies
  • 0 Helpful votes

Getting back to APIs after a long time. Please note this worked for my gold tenant a year back. Recently our subscription expired and we worked with Cisco resource to fix all in the backend. I am unable to execute even a simple API like get task. i a...

Hi Team, I won't able to see all API request's for Queue's section under documentation page. Where can I find Post request for Queue's.? So i can add team's in Queues with API calls. Attached Image     

ymungeka by Cisco Employee
  • 3 replies
  • 0 Helpful votes

Making this post to gather feedback/Opinions on SL in UCCE with CUIC report. I've always seen CT reports being used for SL observations CUIC, but a few weeks back I was asked why should CT reports be used over a PQ or SG report to monitor SL via CUIC...

MapleLeaf by Beginner
  • 1 replies
  • 0 Helpful votes

Hello, I'm working on integration Cisco UCCX to a Nuance Speech server, which handles all the intelligence, TTS/ASR to the caller. Issue I'm running into, when the Nuance IVR transfers the call back to CCX with namelist variable: callerIntent. All th...

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