Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
i have a problem with a shared line a line is shared on Phone A and Phone B, when the line rings and user phone A answers the phone and hang up the number ring on phone B how can I stop the number from ringing phone B when user phone A ended the call...
Guys, i have a voicemail issue a user can't play an old or specific voicemail message he gets message not available but this is only for old messages he can play the new messages so i check the voicemail box size and it was configured to system defa...
Hello i would like to purchase a 7921 to use on my UC520 thats running CME 7.0. currently i have a non cisco access point (zyxel) connected to the system that provides wifi. Would setting up this phone be as simple as connecting the handset to my ...
I know this is an old question , that IP-Phone keeps ringing after PSTN call disconnect . I have followed this post https://supportforums.cisco.com/discussion/10589296/capture-pstn-parameters-fxo-disconnet PSTN --> 2811(with B-ACD TCL) --> CUCM8.6 -...
Howdy all,I may be getting old but I seem to remember someone mentioning a software product that could analyze CM and then spit out a Visio document on the dial plan and other information for the purposes of documenting the system. Was I dreaming or...
I presume I missing some very obvious setting in CUCM to accomplish the ability to call forward all calls at the carrier level. I could have course do this for the user at the carrier's portal, but I want them to do it on their own phones or in the ...
Hi, cucm not syncing with MS Active diretory (ldap) . What are the troubleshooting steps ? If in case we need update directly on the cucm ,how can we do that ? IS there any impact manually running sync during working hours Thanks
Hello Someone has ever used "trunk-group" command with SIP voip peers? I´d like to know if it is possible to group two SIP ITSP in a trunk group in order to "load balance" calls to PSTN. I know this can be achieved by using "priority" command at dial...
Hi Team, I am unable to see the cdr records and I am getting the errors that I have attached. Has anyone ever received this issue?
Hi,I am running cucm 7.1.3 and need to get some concurrent reports for my PRI's. We are moving to sip and need to get an idea on the max number of channels we might use at any one time. I've found the detail and utilization reports for gateways in ...
I'm getting buttons greyed out and "that key is not active here" after replacing the CTS1300. CTS and phone is registered and I've already checked cucm CTS telepresence under Phone Configuration Page, Settings Access under Product Specific Configurat...
Hello Support, We recently installed some SPA112 2 port adapters and the default password was left it. Since then someone has hacked the unit and changed the admin password and also programmed a password for the IVR. I believe they may have changed ...
Hi Guys, I have a strange issue and I am trying to understand if I am missing something. CUCM 9, CUC 9 SCCP integration Phone extension, after no answer it goes to the AA and not voicemail box. The voicemail box has been added but still nothing. ...
Hello,Can brackets be used to create call parks without any adverse effect? The documentation I found stated 1 or 2 X's can be used and a range up to 100 numbers can be created but nothing about any other wildcard usage. As a test, I created a call...
Hi, Under RTMT reporter I am getting 48 critical which is a graph ,How to get the details of the error Thanks
