IP Telephony and Phones

Experts, We have a issues with System handler transferring calls back to CUCM. We are using CUCM and Unity version 9.1. Calls comes from customer --> CUCM --> goes to system handler and plays the IVR --> based on the user selection we transfer the c...

I am currently working a migration from a BE5000 8.6.2 to a new server BE6000 11.0 preloaded.  This will be Unity and Presence and CUCM and trying to figure out the best path to take.  I have the BE6000 in a lab environment so I can configure it with...

Hello,This morning some users complained that their Cisco CUCIMoc plugin is no longer working. When I wanted to login on the web page of my Callmanager, my Internet Explorer displayed me the error message: "Internet Explorer cannot display the webpag...

End customer is running UCM 10.5.  I've configured intercom lines for them however they want a unique tone. I hit the intercom buttons where i speed dial the executive it beeps twice and connects in whisper mode.   I believe this is the "auto-answer"...

Just putting this out there so people who run across this behavior aren't stuck looking. Below is pattern matching for a REFER from a Unity SIP Trunk doing a Call Transfer. This is the Same DN with CFwdAll to the same destination however in the first...

I bought a refurbished 7965G I'm trying to get it provisioned but Ring Central does not offer any support for the phone.  I called Cisco I got no help. Ring Central tells my my firmware should be SIP.  I don't know what that means but it sound famil...

HiWe have a CallManager 4.3, 7942 IP phones and Cisco 2811 gateway that connects to a PRI to the PSTN.When a remote caller hangs up the phone and my user places the handset in the cradle, the call does not hang up.  On the phone LCD screen, it shows ...

HI any one aware of any lapel microphone system which could be used with Cisco 8831 conference IP phones? I am not sure whether the other vendors Lapel mics could be used with Cisco 8831?Thanks and RegardsShobhit

We are running CallManager Administration 7.1.5 on IE 11.  All of a sudden, it stopped working.  We can get to the "splash" screen (http://10.223.6.3) but when we select Cisco CallManager Administraiton, we get a page cannot be displayed screen (http...