IP Telephony and Phones

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One of our Cisco 8811 models shows "DEVICE HAS CRASHED" on the screen when attempting to boot up. The phone will continually try to reboot but it always comes back to this error screen. I have included an image of the phone showing this error. I have...

jschmit by Level 1
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Dear All,I recently updated the firmware to: cmterm-6901_6911-sip.9-2-1-0 and configured the phone by using TFTP via xml files.I created SEP<mac_address>.cnf.xml and dialplan.xml by using some sample files for Cisco 79xx IP phones. The phone is corre...

Hello,I can't access the WebGUI of the IP phone anymore, all I've got is a spinning wheel. Even a hard reset didn't fix anything.Tried Mozilla Firefox, Google Chrome, Microsoft Edge without any luck.How to access the WebGUI again.Guillaume

Hello, I have seen the following document which describes how to generate a report for phones using BAT.http://www.cisco.com/c/en/us/support/docs/voice-unified-communications/unified-communications-manager-version-70/113496-phone-report-00.htmlIs the...