IP Telephony and Phones

Hi experts, Is there a way to customize ringback tones on phones in  CUCM 10.5 or CUE? We have a customer who wants to hear an audio just before the operator answer the call, they doesn´t want to hear ringback tones. Thanks in advance

Hi ,  I have enabled the SNMP configurations on the voice gateway to receive the email alert, in case if ISDN is down on the gateway , however i could not receive any alert when the ISDN is down. can anyone suggest please?

Hi, All my environment has the time correctly in the display, but the 7942 is not getting the correct time. for example the current time here is 18:48, but the 7942 show me 17:48 or 19:48 changing the time zone -3 and -4... My CUCM is the 6.0.1.2000-...

Hi All,We're trying to get this link spread out to customers:http://supportwiki.cisco.com/wiki/index.php/RSS_Feeds_for_Hot_Issues_in_Cisco_TAC#Hot_Issues_RSS_FeedsIt's a really helpful tool. It ranks cases based upon how many TAC cases have hit cert...

Hello All I have a customer requirement for blocking cli for certain user some of the time.Blocking cli for some users all the time (executive users).Other users will pass the cli as main number.This is on cme 10.5 with fast track 8851 sip phones.I h...

Hi All,We have CUCM 10.5 with SIP Trunks to Gateways. Every time the gateways reload we need to manually reset the SIP Trunk from the CUCM. Calls won't work until the SIP Trunk is reset. I don't believe this is normal. Is there a way that we can reso...

Hi Guys,One area in CUCM I have not touched is using SQL.Could you please suggest documents or books that I should go through to be able to generate my own set of SQL commands for taking out information from CUCM CLI.Or is there any predefined List o...

On my companies Call Manager 4.2 system, I'm trying to find how many IP Communicator licenses I've used and how many I still have not used.

Hi all,How is it possible to block  some  staff,  forwarding their phonesets to another destination?But  blocking the forwarding feature of this staff, should not inhibit this staff to call anybody, or transfer call to anybody.What is the solution fo...

how can i erase the firmware of cisco 7912 phone ? the firmware is crashed in this 7912 phone , i want it to download another copy from CUCM8.5 . the way i did on 7911phone doesn't work on 7912.