Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
We are in the Process of Installing Cisco IP Phone Models 7912G, the later model 7911G & 7940.The LAN switch in the network are the HP Procurve POE switch 2626-PWR.The 7940 Phone is drawing power from the HP Switch. However the 7911 & 7912 are not ab...
Hello Everyone,I am trying to configure user busy/ no answer prompt with Cisco unity cxn call handlers.The idea is to send all calls to an extension, which are not answered, to a unity call handler (Eg 4020). The call handler will play an announcemen...
Hi All,We are integrating the CUCM & CME via SIP trunk where we facing the problem in Caller ID.In CUCM & CME we have 4 digit extension. It will transformed to 8 digit Enterprise number while calling from/to cucm & cme. Once the call answered it disp...
Hi,I am having CUCM 9.1.1 into our environment. My customer want to remove digit 9 as prefix for outgoing calls so simply he can dial PSTN number without any prefix.Please help me how I can mitigate his requirement because if someone is dialing PSTN ...
Having an odd issue and hoping someone here has seen it so that I don't have to spend hours with telco support. We're in the process of cutting our Paris office over to CallManager, and when we send the caller ID for national calls, they take the li...
Hi, My customer is currently using CM6.1 with 1000 x 79xx phones, we are proposing upgrade to 900 x enhance license and 100 CUWL license, is below part# correct? MIG-CUCM-USR-AMIGB-UCM-UWL-STD JC
Hi,I'm trying to setup a way to block specific incoming calls on our CUCM 9 platform. I've got it so that it blocks specific numbers and allows through all other calls providing the caller has calling line ID enabled. Trouble is it's also blocking ...
I know the documentation says not to have a shared line as the primary line on more than 1 phone. What issue does this create? I have a department with 3 common phones and they want the department line as the prime line on the phones so they don't h...
Hi, Call Waiting on the 8945 suddenly stopped working. When the user is on call, the second call gives busy signal. We use CUCM version 10.5.1. At the bottom of DN/Line settings, below "Multiple Call/Call Waiting Settings on Device SEPXXXXXXXXXXXX"Ma...
We have one site that has a few ATA's and all but 1 will not register.This particular site is a vpn connection back to the main site where there is a CME10.0, all the ATA's register just fine except for this one. i brought the ATA to the main site a...
Hi,Can someone please give me the steps to configure our Call Manager version 9.1.2 to be able to make 311 and 411 calls?thanks!
Hello,I am running CUCM Business Edition 6.1.2. I have an odd issue with the Service Activation screen in Cisco Unified CM Serviceability.When I try to deselect a previously-selected service and save, I get an error messages that states that "Connec...
What versions of Call Manager support the new VG3XX Voice Gateways?
I had a report from a user that they enabled the call forwarding feature on their line to another internal extension. The forward has since been removed by the user and they swear the call was getting redirected to the wrong extension they forwarded ...
Hello I have integration between CUCM v 9 and CWMS 2.5 , i have problem if i am going to do call me feature from webex . My CUCM is connected to SIP VG and my incoming calls and outgoing calls are ok , only issue to do call from my webex server to jo...
