IP Telephony and Phones

I can't seem to find this issue, intermittently some phones when the phone call is answered do not get their soft keys.  Hold, end call ect does not show up, as if they are not on a call.  Also, some users when trying to transfer, can press the trans...

Hi. I have a customer that is using CUCM 8.6 integrated with Unity Connection 8.6 via SCCP. Also the PSTN Trunks were ISDN/PRIs circuits. Callers dial the main customer DID get connected to CUC for AA services and from there to a final destination. O...

Cisco 7841 not showing the call duration in history for placed and received calls.It shows the number and the time of call but not the duration when they click on "DETAILS" Thank you DImple

Hi Everyone,When a End user with Admin Users, Phone Administration and End Users Groups is trying to configure speed dialsfor a phone the speed dial page is not showing the save button, Would appreciate any suggestions or help.Thank you,

Dears,I have not purchased security token for secure voip,communication , I want to implement secure voip by self signed certificate within the corporate, is it possible ??Any body can help me with configuration example or an action plan how to imple...

Good morning! I've looked into this myself and there doesn't seem to be any way around it but I wanted to pose this to the community to see if I'm wrong.The scenario is that I have a client who is using a B-ACD on CME for inbound calls into their org...

Thanks in advance. Our company has a team member that is deaf and cannot speak. What Cisco video phone options are around and signing services? The site is a Cisco 2821, H323, CUCM 9. 

Hellow Everyone..Is it possible to install CUCM on a PC with a bootable disk? This is directly installing without VMware!I know its not supported with Lic and everything but will it work?

Hi, I am trying to register the 8831 IP Phone Fast track with CME v10 but i cannot, Can anyone help me in configuration. Attached is my configuration and TFTP debugs collected.   

Does anyone know of a way to setup a voice greeting, so that it says the following.... but does not need changing every day?You are through to the voicemail of (name and jobtitle) at (Company Name). The date is (day of week, dateand month). I am in t...

Hello All,Who can clarify for my what is the purpose of Dialog Groups in UCCX?Why we need it? Best RegardsBahlul