Could someone please explain how the SRST license works? Additionally, how can we determine the number of licenses we need to purchase?
Could someone please explain how the SRST license works? Additionally, how can we determine the number of licenses we need to purchase?
Happy holidays to all community members!Over the weekend, I experienced a strange issue on CUC primary server. All the sudden, RTMT triggered high CPU usage alerts and CuGSuiteSyncSrv consumed 99% the resources.Processor load over configured threshol...
hiwe are living in a highrise building that is using an old style intercom system. each apartment has a standard 2wire phone connected. to call other apartments or offices, one simply dials for example 318 to get conected with office 8 on floor 31. I...
When replacing a phone, 7841 specifically - previously I believe I'd only have to replace the temporary DN I created to test the phone with the defective phone's DN (after deleting it from the bad phone). Lately the replacement phone(s) still hasn't ...
Issue: CUBE Receives SIP Invite with different values in the From and PAI field. When it sends the Invite outbound it has changed the From field to the PAI value. I need CUBE to just pass through these values as they are. Is there an easy way without...
I don’t seem to find any good doc explaining if this behaviour is as designed and if I could change this behaviour or if it is doing it because of some wrong configuration in the Cisco cube. Because of some interop issue with the ITSP I have to chang...
Hello Experts,We have agents who transfer calls between each other. When an agent transfers a call to another agent and the other agent is already with another call and can't take the transferred call, it should go back to the first agent who transfe...
Hi theremy router telephony server support this phone. however, i am having an issue that the phone does not get ip. I am not sure about the phone itself but I see it power up when i plug it to the switch.I have configure the interface as access 191 ...
We have setup CME with IP Phone 8841. IOS version is 17.12. WebAccess is enabled and we are able to access the webpage of the phone IP. However, the webpage that opens up is just basic info regarding the IP Phone. We are not able to make any configur...
Is there any way to use a VG400-8FXS for PSTN via POTS connectivity instead of a model with both FXO and FXS ports? The device allows you to add connection plar statements under the voice-ports, but it also allow for station-id commands which I'd ex...
Hi - We use multiple ATA192's per site and would like to use SYSLOG to capture onhook and offhook events - due to there being no unique device identifier in the SYSLOG frame this makes it impossible to identify the source of the message (the individu...
I have a Cisco phone cp-8861-3pcc with a sometimes working hook switch. The phone is 13 months old so its 1 month out of warranty and both Ring Central and Cisco want nothing to do with helping me with this repair. The phone was used less than 100 ti...
Hi, I have a number of 8861 IP Phones, they are all using the 3PCC firmware (sip88xx.10-4-1OD-164-3PCC). All works well with our Asterisk Server, including BLF/SD on the line keys etc. The only issue we are having is that when a user presses the DN...
HiI have 30 7841 and trying to regist them but i can't choose the type as it is not listed. is there a way to get around it?
Hi, looking for some help, we are testing an ATA 191 device and have a unique situation. We use a network monitoring tool to track the status of our circuits here. When the circuits aren't reachable the network monitoring tool tells our phone/modem t...
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