Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Guys,When my customer try to do the local call, it is not complete. In the logs appear the disconnect cause=172. I didn´t found in the cisco site what the significate about this. The call for to celular, 0800, not is the problem. Any have idea abo...
What is the best practice to implement the IVR for incoming PSTN calls (through GW 2821) to CCM 7.0.
Hi all,I have a CUCM 8.5.1 and phone 69XX 9.1.1.2 in sccp. I try to use srst with a voice gateway 2951 v15.1.3.I configure the SRST on the CUCM and assign it to the device pool of my phone. But when I check on the phone (or on the web page on the pho...
IOS 15.0(1r)M9Phone firmware is SCCP42.9-1-1SR1SI call from somewhere to 720when i press gpickup on 753 and type 505 - the call is pickupedwhei i press pickup on 753 nothing happensephone-dn 20 dual-linenumber 720pickup-group 505ephone-dn 53 dual...
Hello,From a CUCM cluster (pub and sub) running CUCM 7.1.5 is there a way to obtain BHCA, busy hour call attempts, through the native Cisco CDR reporting? (cisco unified reporting or gateway report)thanks,james
Hi Expert,I have a small situation, I have a PSTN line (1234567) connected to my FXO port, and PLAR configured on it, so that when the 1234567 is dial from outside, it will automatically be routed to extension 111, it works prettly well, but my clien...
We have CUCM version 8.0 and a cisco 2811 voice router in our contact center lab .for internal IP Telephone on Contact center we have a local lan configured which includes both the gateway and cucm .Now we want to connect to the external sip server...
Hi All,Good Morning...How we can integrate Microsoft Office Communicator Server with Cisco Call Manger.Is it possible..?Need any addition configuration on UCCX also..?Reards,Midhun KM.
I have a DN that appears on both a VG224 using the SCCP protocol and a 7945 IP Phone. The Maximun Number of Calls and Busy trigger for the DN on the 7945 is 4/2 and for the VG224 is 2/1. If the line on the 7945 is busy, should the DN on the VG224 get...
Hi guys,after 5 months (yes FIVE) of troubleshooting with Cisco guys (actually there were assigned like 6 engineers to my SR), I am here to ask you if you have any clue on what is going on to my client's network.They basically have a UC520 with more ...
I have connected a Miarec Server (recording server) in the network, actually this server was connnected to our Cisco 4948 switch to record calls.The span configuration on the switch is the following:monitor session 1 source vlan 21-22 bothmonitor ses...
I'm trying to get my BACD script (AA+Queue) to "handoff" the call to an extension/line, rather than queue to it.To break it down:I have the AA service, configured with "1" as the dial-by-extension-optionI have the Queue service configured with 4 addi...
If you have a 3 x 7835 server - 2500 devices , what happens if you have day three DP`s - and a say a total of 4500 devicesDP1 SUB1, SUB 2, SUB 3 - with 2000 device registerd to SUB1 as first choiceDP2 SUB2, SUB3, SUB1 -with 2000 devices to SUB2...
Three locations (1) domestic (2) international. 3 separate CUCMBE6000 clusters with intercluster trunking.They want Presence at all locations? Can it work between three separate clusters and what does it take to make that happen....SME?Thanks
Hi,I`m installing a new CUCM Cluster , I`ve booted up the Pub and it auto installed the SW to 7.1.5, I`m now trying to "install" the Subs however on two of the subs I`ve tried so far I get the following error "installation has failed and must be rest...
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