Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi,I have a cluster of 2 CCM servers which are runnig 4.1.3.I have enabled the call back feature for all the IP Phones.It is working on all the phones, i am facing problem with only one 7905 IP Phone.Call back is not working on this phone, i have tri...
I have an environment with several remote sites. I would like each site to have it's own outgoing dial-peer so that each can have it's own number translations and redirections.So how can I match a dial peer based on the source caller? each site has a...
We have configured and began testing with our UC520. US style T1 PRI: Outbound calls work fine but no incoming calls to our trigger number are not being answered by the AutoAttendant, incoming callers get dial tone - they are able to then dial the AA...
Can i upgrade from CallManager 3.3(5) to 4.1(3) using the version of 4.1(3) available in the voice download section on CCO ??
hi, I encoutered a trouble with the cdr issue for the ccm4.1. because the cdr can't export the latest call record,but i checked the database, found there were the latest record in the database,so I removed the cdr plug-in, and reinstall it. but after...
Hi ,I am using CCM version 6 .x .I am using MiniCoreSFTP softwareI am taking the backup of CCM through DRS. After the backup is completed, I am getting the error message as SFTP failure,not enough disk space .BackUP completed. But when I check the di...
UCM 6.1.2 Pub and Sub.Planning on migrating to new hardware. I'm assuming is the usual, but I thought I'd check with y'all for good measure:1) Order new hardware and migration kit2) SFTP backup of Publisher3) Install w/the migration kit media (never...
We have a new residential facility with 18 apartments and I've been asked to provide phone service. I purchased a new VG224 and will provide the tenants with standard analog phones. Should I configure the ports as POTS, Loop-Start, or Ground-Start?I'...
Hello Gurus,Is The number of VM boxes in CUE determined by license uploaded only? Or it is also related to the router type?For example, 2811 can support 35 IP phones with CCME ver4.3, does it limited the number of VM boxes to 35 too? Since EM is avai...
hi can someone help me with this, i have a caller id problem on my FXO ports debug vpm shows:get_fxo_caller_id:Caller ID receive failed. parseCallerIDString:checksum mismatch.i tried to find what's this checksum mismatch related to and caused by but...
Authorization Code for LD calls.I there a way to program a phone so the user has to enter a authorization code to call and long distance or local number? I know you can use Client Matter Codes and Forced Authorization Codes but that is for tracking b...
Hi all,I'm confronting with a disconnect signaling problem on a cisco voice gateway.I have tried to use the Tone-based Supervisory Disconnect but there is no predefined cptone for our country. I have received these values from our voice provider:DIA...
Hello all,I'm trying to create a report/program that will show the current status of each AC user at a particular point in time. We are having some issues where AC users are going offline and not taking their "fair share" of calls so we need a way t...
Someone had showed me a new approach last month or so about devising a new strategy for CSS and PTs for enterprise deployments. It was a Cisco document about the recommended approach for Line CSS/PT and Device CSS etc.You can basically have a couple...
Is there a way to take a failed calls report or something like that?thanks
