IP Telephony and Phones

Hi,We have a fairly granular set of user groups/roles for our administration so that we can give access to various levels of tech's. Under 4.x device association was allowed under MLA privilege phone / user administration - I can't seem to find a use...

I am having problem with the configuration of a PRI circuit on a MGCP 3825 VGW. When testing, the carrier is up but the D-Ch is down (hard per the Carrier). I have changed each Protocol type, but haven't been successful. Is there a setting in the VGW...

Hi,we have installed an Operations Manager and in the Service Level View appears 2 devices in grey colour.One of them appears twice: one in green colour and the other in grey and it's impossible to delete it. It must appear but only the one in red.Th...

when i do sh cdp neighbors on the switch, 7985 Phone cannot be discovered. Any Ideas?

Hi,we have some 2960 switches in our network and a CUOM. In this tool, IP phones connected to this kind of switches are not shown. I've been watching the supported devices table and it says that these 2960 switches are supported as network infrastruc...

I have a 7965 that when you are selecting ringtones the play key is inactive. It works correctly on all the 7961's I have. I have callmanager 6.1.

Hi There - I was looking for a little advice or best practice if I may.I have at the moment 240 channel from one provider, and have now purchased an additional 30 channel from separate provider.My original lines are numbered 81xxxx with my new ones 4...

Anybody having issue with registration of AIM-CUE 3.2.1 with CUCM 6.x? I am unable to get AIM module to register. All CTI ports and CTI route point showing as "unknown" in CUCM. Any debugs I could run? Licences are OK.

Is there is information on best practices backing up SQL in callamager 4.1.3 servers and unity 4.0.3. I would like to know what does Cisco suggest and support.

have a cluster across mpls wan.there are occaisional planned system maintenance windows that obviously cause issues with the cluster.Having said that every time there seems to be a dbreplication issue of some sort that i am unable to resolve until i ...

I`ve down loaded serveral S/W for windows SFTP but I`m struck at the actual back up . The CUCM can ping the backup server but it keeps stating that the logon, path is wrong. Can you someone provide a screen shot, dummies guide of the set up from CUCM...

Hi Paolo,I wanted to be the first to congratulate you on reaching this new milestone! I also wanted to say thanks for your awesome participation here on the Forums. You have added a great deal of wisdom and excellent help for many others to share.All...