Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi there,Quick question, we just got a 7937 conference phone. When we dial a specific number we have the call go through a Sip trunk to a sip device. When the call connects, the call does not pass dtmf to the connected device.All the other phones in...
Hi all,We are receiving in RTMT several RouteListExhausted alers, even outside businesshours.On the cisco website I found also that there are 4 possible reasons why this alerts can be generated:-->Unallocated number -->User busy -->Out of bandwidth -...
Hi all, Our customer wants to upgrade the current callmanager 5.1 to the callmanager 6.1 for some new features.So what would be the upgrade process? what steps and tools I need to complete the upgrade successfully? Should I use the upgrade assistant ...
HiI'm using CME4.0 on a 2821, everything works just fine except when I try to make changes to a phone in the webgui. At this point if I select a MAC address from the list of phones nothing happens other than an IE error at the bottom of the page sta...
Hi allI got a customer with a C2811 (IOS 124-20.YA1, CUCME7.0(1)). They have about 4 main number (4 companies) and they like to forward them during of-business (weekend e.g) to the answer machine(external on an ATA). What I'm looking for is some king...
We have 3 sites. The Call manager is at the Buffalo Head quarters. Each site has their own PRI's. The NJ and MD have 1 T1 cas. The nY gateway has 3 T1 Cas. When the carrier changes the T1 Cas to a T1 Pri, do I change the config only on the Voice...
Hi there, I need some help about MTP, I have a senario which allow people to call a IVR number of the company and prompt the caller what number they want to call out. Basically, its a external call to external call. We need to have the converstion ...
Anyone know how to make it stop beeping with Tone on Hold? I tried moving the Tone On Hold timer to 200000, which the info thingy says would turn it off?Any other ideas?Thanks all!Chad
I have a couple users having issues with their message waiting indicator lights. One users light is always lit every morning with no messages waiting. The other users light is lit at random times.I have checked both users set up in communications man...
I have a group of users (mix of 7960's and 7961's). I have a primary (Callrex) and a secondary (Cistera) call recording solution in place.Since I upgraded from CCM 4.1.3 to CUCM 6.1.2, calls placed phone to phone on the 7961's are not being recorded...
Hi experts, I am bit new to IP telephony world; we have one HKG remote location where the site has ccm 6.0. When we call from US location to HKG site the phone rings and call get disconnected as soon as it is picked up. As per basics it looks codec m...
Hello, I have a customer with CUOM & CUSM 2.0.1, CUCM 5.1. They look for the reports from the 1040 Sensors & CDR for the same call and they said both are reporting "critical service quality issue", a mos = 1.2 and they told the calls are ok, the use...
Hi friends,I configured LDAP System (with AD 2003), LDAP Directory and LDAP Authentication.I can see that end users defined in corporate directory gets synchronized into CM database. After synch, for example I can login to IPCC Admin Page, Extension ...
Does any of you know if it is possible to set a maximum duration time for calls in CME 4.1?If it is possible it can be done by phone or by specific dialing ?Regards
I am trying to use BAT to update users, specifically the Default Profile and the Primary User Device (for Mobility). I have the correct information in the BAT file and when I run the update I receive no errors, yet the fields do not update. Other f...
