Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello,Is there a way to silence the tone on hold when using an H323 gateway? If yes, how you do it?ThanksSam
Hi, We are running CCM 4.1(3) Cluster and IPCC Express 4.0 Past Couple of Days BARS(Backup and Restore Server)is not working,in BARS admin page it says: "A Backup or restore process is in progress Please try again after some time"(this state is for p...
Can anyone advise what this message means and perhaps some debugs to troubleshoot further?.Oct 1 14:52:11.509 BST: Call Entry does not existThanks!
I currently have a CCM 5.1.1 Cluster,I can no longer see any call logging data when running reports- "Data not available, only available between xxx to yyyy". I`ve located the issue but for earlier CCM`s where the solution suggested is to delete some...
Customer is dropping intermitent calls to the PSTN (CCM 4.1 with MGCP gateway) and to internal H.323 Conferencing unit. Calls are "live" for anywhere between 2-30 minutes before being dropped. Internal calls have no problems.No configuration change...
Please I need advice on how best to carry out upgrde from 3.3(4) to 4.1(3). using a different hardwareIs there any docs that can help me?My worries are using bars on 3.3(4) and the BARs data's compartibility on 4.1(3)How best should I go about this?
I would like to add a "9" to all missed or received calls under the directories button on the phone. I need to maintain dialing a "9" to get an outside line for normal calls. We are running CCM 5.X. Thanks!
We're using CCM 4.1(3)sr5b, IPCC Express Premium 4.0(5)_Build042 & CAD/CSD 6.1(5). CAD is installed on two MS Terminal Servers serving 70 (will be closer to 200) Neoware E90 thin clients running Windows CE. All is fine except agents disappear and ...
I am receiving a massive amount of errors in my tsp log files:CiscoTSP001.tsp|<--CSelsiusTSPCallList::IsValidCallHandle() |<LVL::Entry_exit><MASK::0001>Can anyone tell me what this error means?
I want use the PSTN at remote site, can I use an aditional gateway (f.ex. and 2821) with an uc500 ?.Thanks
I need to know how can I get 24 FXO ports in a ISR router and what model.Also I need another ISR router with 8 FXO and 10 FXS ports which model and configuration (EVM,NM,etc) is the most effective?. Be aware that i need at least other 2 free slots fo...
Is it possible to have the best of both worlds? Can I configure 12 ports as MGCP for Fax machines and the other 12 ports as SCCP for the Hookflash / polycom phones - MGCP only allows 1 Maximum Call per line.
We are having some problems with IP Phones resetting themselves. IP Configuring pops up or CM Down. Nothings changed on the config recently.Could be a separate problem but one of the nics on the server stops responding randomly, I have to disable a...
I have a client using CME with a longest idle hunt group. They are complaining that customers get ring tone but no phones ring. This is intermittent and the ephone-hunt statistics would indicate this with a 50% abandon rate,or the phone is being ig...
We are running 4.0 CME with a PRI. Telco is sending us the callerID name and number. The number displays properly, but does not display the name. IE.Calling Party Number i = 0x2183, '2704427361' Operation = CallingName Name presentation allowedNam...
