Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
I have a question that I cannot seem to figure out. I'm running into a weird issue when calling an extension that plays the prompt: "Hello: Cisco Unity Connection Messaging System. From a touchtone phone you may dial an extension at any time. For a d...
I'm trying to work out some SIP profiles in CUBE to change the calling party number behind the scenes just so our phone company will accept the call (authorized to call out) but I don't want the number people see (caller-id) to be changed. Anyway, I...
I have CUCM version 12.5 up and running and then went back to install IM&P. The issue is I only have 12.0 bootable media for IM&P. So after going through the setup process, I get the error "Configuration validation with cucm (IP address) failed. C...
Hi I am trying to figure out how to add a CTI Route Point to a user so that the user will be able to control the Route Point Number in terms off changing the forwarding. Ideally I would like the user to login to the self care portal and be able to al...
Dears,I want to renew the CME router warranty, as if i know if it is BE6K server we have to do the renewal for the UCS hardware and separate renewal for the CUCM Licenses, however i don't know about CME Please guide me for the CME licenses. Thanks
Hello,I am trying to make the IP-Phone 7942 (and CUCM 7.1.3) show for the incoming calls from outside of the company not the number but the name (contacts that are in the personal directory or even AD-Users that have only mobile phones).Is this posib...
Hi all,I'm facing an odd issue where if an external phone calls an internal phone, I can tell that the internal phone start ringing 2secs before the mobile phone hear the ringing tone, causing the internal user to pick up the call right away and not ...
I have a VG224 which I can't boot.When it tried to boot, it says it can't find an IOS image, and drops me at the rommon prompt.Doing a "dir slot0:" in rommon gives me one of two messages. Either: - dir: cannot open device "slot0:"Oropen: file "c2400...
Hi Folks, I'm in the process of upgrading and migrating a system from v10.0.1 to 12.5 using PCD. I am hitting a poblem with he same symptoms as bug CSCum18394 and error message of "ERROR An unknown error occurred while accessing the upgrade file." T...
HiI'm investigating missing CDR records from both CAR and the billing server for test calls that I initiated well within the preservation date. I think I've discovered and remedied the main issue which was that the CDR Agent service had been stopped ...
Really scratching my head on this one. I attached ccsip logs for a good call and a bad call. Also show run of router. Site has 4 analog lines to a 2921 router/FXO card. Phones are 8811 SIP. SIP trunk back to our Service Center and Call Manager C...
Hi,I am running cucm 11.6 and distributed architecture. This cluster is used for pstn call dialing. Do i need to get any kind of DoT license for this? This cluster is used for office telephony within organization. Also is there any mandate for CDR re...
We have a lot of analog extensions that can be accidentally left off hook for long periods. They are on VG350 gateways setup as SCCP to CUCM 10.5. When they are off hook, they have dialtone, followed by a call cannot be completed as dialed message, 2...
Hello all, I have deployed Expressway C-E (8.9) with CUCM 11.5. and I'm trying to register one 8841 from Internet using MRA feature and when I try to do the login process in the ip phone, appear: "Error: Server certificate validation failed. Contact ...
Hello!I went through the factory reset process for a 7965G phone, and the process looked normal up to a point: After entering the reset code, the line buttons flash red (one after another, in order). After that, the line buttons flash amber briefly...
