Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi Team, As of now we have done below configuration for our directory number and the issue with this configuration is if I am on call and someone try to phone me then he gets continues ring instead of busy tone. Maximum Number of Calls: 4 & Busy tri...
HiHow can I add custom ringtones to my 8851 3pcc?
I cannot access my voicemail by dialing into or pressing the voicemail button on my phone. "call cannot be completed as dialed" A work around has been identified but it removes my internal voip to voip phone number masking. If I change my calling sea...
Hi, Im configuring a cisco cme for a customer, and hi noted that when i capture a call from another phone, i only see the number of the pickup group, and we need to see the calling number. Im calling from the PSTN. Can someone helps? I have the confi...
Hi, I've recently changed one of our external numbers to point to a different internal ext number. voice translation-rule 1rule 1 /484270/ /2510/rule 2 /484274/ /2110/rule 3 /484278/ /2504/rule 4 /484276/ /2604/rule 5 /484272/ /2480/rule 6 /484277/ /...
Hi,I'm having a weird problem with faxing using the 2921 series router with a 4 port FXS card. This is a new site install in South Africa .You can succesfully make the outbound call from the FXS port and the other end will answer and the intial conen...
Dear All,I currently have a voice network set up such that some IP Phones are on the same VLAN as the IP address of the Call Manager Express while some phones register over the WAN but on a different VLAN as the CME. All phones are SIP PhonesThe issu...
Hello everyone, I have an issue with one of my Unity Connection. It recently saw that it was never properly activated. It was not a problem because it works anyway but yesterday I had to change something into the user options. You should know that ch...
Hello,I've been having some weird behavior with a recently implemented CME solution on ISR4331, all 8851 phones.1) group pickup activates call forward to the first digit of the pickup group (the pickup is successful)2) a call transfer from phone A to...
I'm not quite sure when it happened, if it was after an upgrade or a recent reset of all phones but we've had several complaints from our end users that if they are on headset during a call and then when they end the call, the headset light doesn't g...
I am mostly a network guy, so please forgive my lack of understanding. When RTP packets leave a router from a loopback interface that involved in NAT, it appears that the source IP remains unchanged. We were attempting to solve a NAT/SIP issue where ...
I have Cisco Emergency Responder Administration System Version: 11.5.4.40000-2I am getting the following error which I know mean I need to renew the license but I want to know how it relates to the issue that I am seeing.Here is the error - The syste...
I have added an EnGenius SIP Durafon phone setup to our manufacturing environment to handle remote coverage for roaming supervisors, where no WiFI is available. The phones work great, but I do not get a dial tone after pressing 8 for an outside line...
Dear All,I am planning to enable persistent chat on Jabber, but I would like to test it with 1 or 2 users before I make global changes. Could you assist me with this, please.Thanks in advance.Regards,Syed
Hi guys,can somebody please shed some light on this?A customer has Issues with already installed UAC Standard after he did a Windows-Update (from 1809->1903) on his Windows10 system, before it was working properly.Firewall is not the issue, this was ...
