Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Good Day, I have installed cucm 10 and using 4 cp7945 phones. this is i installed in remote branch where no one available to answer the call so i want to forward all outside call to a cell/mobile number. Could you please assist me on it Thank ...
atm i have cucm "11.5", cuc "11.5" , IM&P "11.5" , vcs expressway-e , vcs control with working jabber from outside . Im planning to upgrade cucm , cuc , IM&P to 12 will it have any major effect on the existing configuration?
Hi, Recently I have been tasked to enforce a background on our company's IP phones models 88xx,99xx, and 7965. All went successfully and only one problem with IP phone 7965. I found the the callmanager ver 11 doesn't contain a Desktops/320x212x16 ...
I have created a new admin user with the same user groups/roles as I have, but the new admin user is missing the "Add to Access Control Group" and "Remove from Access Control Group" buttons to assign groups/roles to other users. I have compared the ...
Hello, I can`t call from my deskphone to mobile devices. I can see that the call is reaching my mobile but if I want to pickup the call it doesn`t work. Also in my display appears the "RDS/Telekom Provider". The Provider told me everything is fine ...
hi all,i got the details from my ISP to configure SIP trunk and they hve provided the proxy and username,authentication ID , Password.and it is PRI with 100 Numbers.how to configure the ITSP trunk ?my ISP is etisalat. can anybody succeed with the ITS...
Hi All We are currently under a talk on hardware requirement for a new site. There is a backup router in the site which would be used only for 911 calling if the mail router fails. For routing the call we got NIM-FXO. My question here is do we need...
hi,we are in the process of migrating to latest 10 version. the current version is 8.6(1a) CUCM. I tried build the customer exact environment in the lab (same ip/dns .same version of cucm..etc)...finally when I brought the backup to the lab to rest...
Hi, I have cisco ip phones 7821,8845 and 8851 models. In recent call button I used to see dialed, received, and missed call history. Recently cannot see dialed logs. what could cause this? please help..
Hello. I have a question about a Call Report. I need to create a report where I can see all the simultaneous calls made one month ago. My client have CUCM with a rating server, and the CUCM version is 9.1.2.10000-28. The problem is that my client w...
Hello, We just tried installing a BE4K with a T1/E1 Card. However, keeps throwing an error . TAC states that an additional PVDM Card is required for the T1/E1 card in addition to the on board PVDM. TAC reply - BE4K ships with PVDM4-64 on mother...
Hello, I have a standard North American route pattern for long distance which allows calls to all destinations as per: 8.1[2-9]XX[2-9]XXXXXX This pattern is placed on our standard "LD" partition and CSS. I would like to introduce blocking to c...
I am having problems with VoIP Phone running SIP using UDP /TCP on the WS-C3850-12X48U-S the switch is running 16.06.04. We have isolated the problem to packets being fragmented on the layer 2. VoIP Phone interface shows up and up and I can see the ...
Is there a way to factory reset the 8841 phone? The procedure for our 79xx phones is to hold the # while powering up and entering a sequence on the keypad. Can't find an equivalent for the 8841.I know it can be done from the menu, but this phone wo...
Hi, Can some one knows how to disable the transfer button on ip phone 7921,8851, 9971. Regards.
