Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Good day experts! I have a small issues here. My users all have a default voice mail pin which is 5000 when they dial that they can access the voice mail. With this configuration there is no privacy i have 100 users and i only managed to change the v...
Hi, I have a working diversion, however the method used is hard-set to one extension leaving all calls forwarded to showing one number as the diverted party. I would like to have the diverted number shown for the DiD of the correct user. Below is th...
Client looking to implement a new on-premises solution in the United States and wants the option to extension dial to offices in Dubai (running a Cisco On-premises solution) and Riyadh (running Avaya on-premises solution). Are there any internationa...
Hi, I am facing many issues in presence server after deployment. All error are attached. - dbreplication problem - Cisco sync agent service stops automatically on IMP node1 - Many services are stuck in "Starting" on IMP node 2 - Failover doesn't work...
I have 2 of SPA112 with latest firmware and occasionally the SIP connection to them disconnects and the only way to get the connection back is to power cycle the unit. Can anyone help with this issue?
We are running CUCM 11 and are getting the following message when we go to MOH Audio File Management on the Publisher: 29 records found, but there is no additional space available. Please delete files as necessary to create space for new MOH files...
In all upgrades, We will upgrade publisher first. May i know why we do like this.
Hello, I am in the process of cutting over a customer from 28xx to 43xx gateways. I ran into an issue with outbound dialing in SRST mode to POTS lines. After troubleshooting, I have tracked it down to the way SRST seems to be reading the dial peers...
Hi All, Am planning to move my VCS C and VCS E to virtual environments from appliance. I have few queries regarding this 1) Looking for Large VCS C/E - But don't know how many concurrent calls can be hosted in a single VM. Is it fine to proceed with ...
On SIP 7975 phone and would like to program the phone to have the Federal Express delivery guy pickup the phone and the phone will just autodial out from the phone as an intercom or a direct line to the Campus reception without having to dial any num...
Dear experts, I have CUCM with Cisco Prime License Manager - there I can see that I have one CUWL Standart License in use - and because I don´t have one installed, the System tells me that I need one license. Where can I find, which part of config...
Hi all, I need to change the phone language of 8845, from English to Simplified Chinese. However, the ip phone 8845 fail to change to language to Chinese after I configure the "User Locale" in CCM Phone Profile. Anyone had the same problem and an...
Hello, We set up a Hunt Pilot and configure the "Forward Hunt No Answer" & "Forward Hunt Busy" to one AA on our CUE. Then I use a test phone to dial the hunt pilot number and let all members wait until the call is forwarded to the AA. But I could no...
Hi, my CUCM running with System version: 10.5.2, and we are using CISCO-7962 both SIP and SCCP this phones load id is "SCCP42.9-4-2-1S" phone wrking fine, but when i am trying to edit contact from personal directory , there is no option to edit p...
Hi I have an issue where we need 4 phones to show the caller ID when calling outbound. At the moment we have a call manager running version 8.6 and sending outbound pstn calls via a H323 gatway. We have a route pattern 9.@ for all outbound calls Ca...
