We have a directory Number A forwarded to a long distance DN, when a client B call to phone A inmediatly forward to Long Distance and We need to do a credit to client B.We want to charge the bill to phone A, We have CCM 4.1Thank
Is there a way I can turn this off by default (currently turned on). Currently we are only allowing users to reference Corporate Directory numbers and although it may be slower, do not want any entries in PAB. By default, peoples PAB will gradually b...
Hello,When I use an IP communicator over a VPN connection, calling an IPCC script which should stream MOH when the call is on hold, I get no MOH. Ideas?Thanks!Shaun
Anyone doing custom reporting instead of ART or 3rd party? Just curious which database you are grabbing and if you're running the reports on the Call Man box or replicating the data off?
I have an error everytime that i try to logon a user to its ip phone. The error is "AUTHENTICATION ERROR". Some help thanks.CAN IP PHONES REGISTRATION OR IP PHONES LOGON PROCESS BLOCK USERS FROM LOG IN INTO A WINDOWS DOMAIN?
We just ordered a NM-HDV2-1t1/e1 module for our 3745 router and now the telcomm guys want to know the connector type between the PBX and the router--can you help, please.
Running call manager 3.3 (5). Attendant Console has "call initialzation error" after logging in and no calls can connect. Have checked pilot configuration, hunt group, and made sure ac user has association with phone and pilot point.
Want to confirm something with you guys:Currently extension mobility ip phone service http link is pinting to publihser. when publisher goes down, EM user won't be able to logon any more. I am planing to use sub. so when pub goes down. sub will stil...
i need help with a as5400 an E1 interconexion in MFC with a siemens EWSD in colombia, with software release 12, please find me in carlos.paris@boyra.com
Have a Install of 4.1 integrated with AD.When looking up users it takes forever.We are using users in the top level parent domain as search base.Any IDEAs apprecited.Also is it possible to us the global catalog server and port 3268 TCP for in the con...
Hello,what is the meaning of pilot point number?I meet this term in the following exemple:The extensions standard are grouped with a pilot point number.The "9" is used as pilot number of operator N°1The "11" is used as pilot number of operator N°2T...
I know you can do this with CallManager and Unity without the "express" version.I am looking to send an email with a copy of the voicemail attachment. Is their a utility or a 3rd party software that will do this?Thanks
