Other Collaboration Subjects

I am having difficulty getting 10 digit dialing and 7 digit dialing to work at the same time on CME.If I have a dial-peer with a 10 digit pattern:destination-pattern 9206.......and another dial-peer with a 7 digit pattern:destination-pattern 9..........

I am using a gatekeeper to manage call admission control between CCM and CME. I have a Call Manager cluster in one zone and CME in another. I am limiting the interzone bandwidth for the CME zone, no limit on the CCM zone. Calls from CME phones seem t...

Hi.I'll be integrating a CCM 4.1 cluster with Meridian Opt11C via a 28xx H323 Gateway with a T1/PRI circuit. I have found documents and also I already made this type of integration before but using MGCP. I need to use H323 this time because of fax-t...

HI All,Has anyone any usefull information about the following commnad:show voice statistics iecWe are getting some of the counters incrementing. Bellow is the ioutput of this command after 45000 calls.syd-vgw1#sh voice statistics iec since-rebootInt...

I have a 6624 FXS blade in a 6500 switch running CAT OS with CallManager 3.3(3). The 6624 ports are being used to trunk to a Siemens PBX to provide PSTN access through several PRIs that are terminating into a 6608 blade on the 6500. I am having an ...

Hi ,I need to know how can I determine the right boot file for a specific model of IP Phones in the flash memory. Image files for 7902,7905, 7910 and 7912 have some prefix but the rest ??RgdsRenzil

I have a handset (7960) with more than 1 line on it, configured on seperate buttons (say ext 100 and ext 101). I need to be able to CFwdAll each line seperatley from that phone. For instance, I may want to forward ext 100 to an alternative number so ...

When we pulled the WAN connection, all the Cisco IP phones and conference stations lost communication with the publisher and subscriber back in HQ. After the WAN is restored, all the Cisco IP phones re-registered with the call manager, but not the c...

I have all the people in the Call Center set to 5 for a skill level and the manager has always been a 1.....well starting yesterday or at least that is when she noticed it.......she is not getting calls even when she sees calls waiting.....the only t...

Can I have CCM4.1 and CUE work together. Is there a link on CCO for this setup? Thanks

I understand that Time-of-Day routing will take the partition out during the defined time periods and re-put them back in at ur defined periods, but how can I do this?Say during businesss hours:-I want that when the external caller call the user (DN ...

I have a Call Center and the Managers want the mute button disabled. Can this be done?

We are running Callmanager 3.3(4)sr01a. Does any one know how many lines we can add to the IPMA route Point?Many Thanks Mark

We are using CM 4.0 and users are unable to use the CFwdAll Softkey on phone, only receive error tone and the message "Error Database" on the phone screen. They ARE able to forward calls via CCMUser. Out of all of the phones I've tested, this appea...

Hi. The topic is quite easy but I haven't found a solution. I've a CallManager 3.3(3) connected to a Voice Gateway (a simple VIC 2 BRI...).There's a phone number coming into my CallManager like '0225547546'.The sentence 'coming into my CallManager' m...