Other Collaboration Subjects

I have ccm 4.02a and have it integrated with MSAD, I set the IIS value to timeout for lets say 1 minute. But it does not matter because I can leave up all night and come back the next day and it never reprompts me to authenticate again. Is it a regis...

I'm facing disconnect cause Invalid Transit Network when I try to send traffic from one AS5350 that receive the traffic through ss7 to another gw from other carrier that use ss7 too. From gws that doesn't use ss7 I'm not facing this problem. Do anybo...

Having a repetitive issue of Call Center call agents receiving dead air when a call comes in. The agent cannot hear the caller sometimes. We are using clear channel trunks between the 3745 and a Nortel Option 11 PBX. Any troubleshooting ideas would...

Hi.I have found all antivirus software supported for the Unity 4.0x software. Is there a document at CCO that has all the Antivirus Supported for CallManager?? i.e. TrendMicro versions, symantec versions, McAfee versions, etc.Thanks in advanced,-Jose

Has anyone tried to install monitoring agents on the CCM's? Our shop uses Computer Associates NSM and would like to know any feedback of installing NSM agents on CallManager 4.0(2a) . Has anyone tried it? Compatibility issues?Thanks in advance!

Hi,I understand that when the voice gateway lose contact with the CCM, it will activate SRST. But is there any value configured that defines how frequent it will do the check?Thanks,L.

Hi, I've just applied QoS across our network and everything works fine with one exception. We have a 6509 with PFC running Version NmpSW: 6.1(2). The blade in question is a WS-X6348-RJ-45. Two ports on this blade are running as a port channel and a s...

Hi,I need to integrate the CCM 4.0 to the Avaya PBX.All the config on Avaya is already setup, and I have only setup the following for the CCM1) Setup a H.323 gateway with protocol H.225 and point the IP to the Avaya2) Setup Route Pattern of XXXX3) Se...

I'm looking for some pre-written xml page(s) (XML to pull data and XML Stylesheet to format data) that will display the all the information in the Global Directory in an web page that I can publish on our local intranet. Currently a manually updated ...

our AD integration failed for un-known reason. users ca'nt search over the phone or CCMadmin can't search users on web page even.I am thinking to re-install the ad plugin on CCM server. Anyone explain me steps need to be followed (no technical ). jus...

I need to config a codec negotiation between CCM and GK, I have 300K BW so I need to config 2x G.711 + 2x G.729 = 300KAt ccm I can config a region with only one codec.Do anyone have a solution?regGal

Is possible to configure similar codec configuration like is in device-pools on CCM?In other words can i configure g711 and g729 codec for ip phones communication registered on Callmanager express?Thank you for answer,martin

When i try to call from PBX's phones to line which connected to FXO port - nothing happen - voice-port don't up, debug voip ccapi inout nothing show. But when i plug cable ( which was conected to FXO) in the simple phone - i can hear ring.I tryed to ...

I'm moving from a legacy PBX to IP Phone technologies.My dubt is very simple and it is about comparing legacy pbx to IpPhone features:if an external (PSTN) user calls me, I will put on hold the incoming call, place a call to an external (PSTN) numebe...

How can you make sure your trace route takes the voice vlan throughout the network to retrace problems with voice quality? I'm troubleshooting a voice quality issue for a customer. The call goes from a voice gateway, 3745, through three 3524s, two ...