At this point in time, we have a Publisher and Subscriber located in one building in the same VLAN. I have been asked to move the subscriber to a different building which of course means a different IP address and different VLAN. I was told by an som...
I have a new install of CCM 3.3.4 sr2. I noticed a new(?) enterprise parameter called: Enable All User Search Does this allow me to:1. Hide system accounts from the Corporate Directory with first and last names, but no extension.2. Will this allow ...
CAD 4.5.2.4 CCM 3.3(4)CRS 3.1(3)No FirewallOS: Win2000 sp4Using extension mobility. That extension is associated with just one EM profile.Issue remains even when agent logs in from a different desktop.When an agent tries to go from 'not ready' to 're...
Hi,How can i disconnect the calls on an AS5400 after a certain call duration.For example - all the calls should be disconnected after one hour duration - so there are no calls with duration > 60 min.ThanksRobert
The information thats available says that NM-2V supports VIC-2FXO-EU and VIC-2FXS but when both the VICs are placed in each of the slot, only one card is visible in configuration.Is it anything to do with PVDM? Doesn't NM-2V's are optimized (w.r.to P...
I have Callmanager 3.3.3 and a 6608 module connected to a Nortel Option 81c via a PRI. The disconnect supervision is not working between the Nortel and 6608. When a call is disconnected the channel stays active. We eventually use all of the ports ...
How does ER identify the location of a call when the calling number is a DN which appears on more than one phone? For instance, say a secretary at the North East corner of the first floor dials 911 from a DN on line 4 of her phone, but that DN is als...
I have been waiting and waiting for the firmware version of the 7920 that will support services. Not only do I have a couple of apps waiting on this, it sure would be nice to browse the coporate directory since your wireless and don't have a listing...
I am a CTI developer having developed many types of app over the years including native Dialogic, native NMS, and TAPI applications. I have a certain app which I wish to port to run on TAPI on a call manager. Can someone point me to what hardware and...
hi,I've got an issue which is a real problem! I have a CDR accounting tool that correctly tracks transferred calls using the globalCallID_callId column of the CDR. The problem is, whenever the CallManager is restarted, the globalCallID_callId value i...
I have a cm 3.3.3. A user who is a member of the superusers group, and is allowed to make administrative changes, can not make changes to user accounts when he browses in to CM. He is browsing in to CM from an XP workstation. He can make the chang...
Hi, I am using CCM v4.0.1 upgrade from v3.3.2 and I am trying to get WebDialer to work. I have activated the service and the user listing in the http://"CCM"/CCMuser/directory.asp works but when I try to call I get Service Unavailable Cisco CTI Manag...
