Other Collaboration Subjects

We want to make some changes to the aa.aef script in CallManager. Cisco said we had to buy CRA in order to get the CRA Editor, which we did, but there's no obvious way to simply install just the editor on a client machine somewhere. Can someone giv...

Folks, Has anyone applied engineering release 11 on call manager 3.3.4. I have a fresh install at a customer site and slight worried about applying the special. Any suggestions would be highly appreciated. do i need to do anything special befo...

Hello ,How do we install music on hold server on a separate MCS server.In the callmanager installation if I choose custom it does not give me an option to choose ip voice media streaming application as in older versions.Thanks in advance.Radhika

I have a question to deploy 7digit local direct-call. Two patterns are, 9.1[2-9]XXXXXX ; 7digit local-direct-call9.1[2-9]XX[2-9]XXXXXX ; 10digit long-distance-direct-callHow can I resolve the 10sec inte-digit timeout issue for local-direct-c...

I have two callmanagers servers in a cluster, one is 7835 and another is 7825. The software version on both is 3.1(4b). I want to upgrade it to 4.01. I would like to know is the upgrade from 3.1(4b) to 4.01 supported. If yes then I would like to know...

After our upgrade to 4.01sr2a, likely after 4.01, we were synching our TFPT servers and noticed a new directory in the TFTPPATH tree.The directory is labeled CCC and contains cool new prompts for the never-to-be-released CCC upgrade.Have the tides ch...

I am running VOIP at a remote location. I connect to the remote location via frame relay with 2 PVC's. 1 PVC runs strictly data. The other PVC runs strictly voice. Each PVC is mapped to a separate frame relay circuit to separate routers at the ce...

My assigned mission, and having no option to accept or decline, is to adapt the software for a security system to use the ATA186 to make contact with a central office. The system currently uses the PSTN to place its call. The problem is that I will h...

Hi,i've installed ip communicator in our test lab, for use with CCM 3.3(4) The pc i used is a P4 2.4GHz 512MB RAM running WinXP sp1.After installation, audio tuning wizard starts, and after completing the wizard, an icon in the taskbar appears, but a...

Hiis there a XML tag that will make the handset light come on?thanksRich

I have a old server running 3.2(2c) and want to replace a server with 4.0 and import the old 3.2(2c) DB. Is it possible ?TIA

I was wondering if anyone had any input regarding securing voice VLAN's above and beyond what I have listed below in my example. I have read the white paper "SAFE: IP Telephony Security in Depth" and found it to be lacking in several areas and I tho...

With CCM 3.3.3, I configure a pilot point and hunt group. For some reason, TCD fails and the pilot point gives fast busy. Is there a way that whenever the pilot point gives me fast busy, I can reroute the call to say Unity AA pilot?Thanks for any sug...

Hi there, i need help!!!I have one-way voice problem between two cisco 3600 series equiped with NM2V and VIC-2BRI-S/T-TE, in both sides of voip connectivity and 2 alcatel pabx's; the first pabx is omniPCX 4400 and dhe other is 4200 E. On the 4200 Alc...

Are CTI ports still licesenced? I have an IPCC Express Enhanced server that says that it has 10 Enhanced CTI ports licenced.I also have a 7835H with 1 gig RAM. I read some documentation that says that 48 IVR ports are the max supported. Then why d...