Other Collaboration Subjects

Based on the SDK example I created an application that pushes some information to the IP Phone screen as soon as a phone starts ringing. As soon as you go off hook, the content of the display is replaced by the regular screen when a call is in progre...

One of my friends told me that the best way to configure a gateway connected to a PRI was as follows: asking controller 0/0 was connected to a PRI for voice. And the call manager IP address is 10.10.10.1.Dial-peer voice 1 potsdestination pattern .TFo...

I have the following config for AA, but it is not working:translation-rule 1 Rule 1 ^2781090 550call application voice ccmeaa flash:its-CISCO.2.0.1.0.tclcall application voice ccmeaa aa-pilot 550call application voice ccmeaa operator 200call applicat...

Hello ,Is there any document on how to upgrade IVR (in an IPCC environment) from Version 3.0.2 to 3.0.3a.I cannot find any documents on this.Thanks in advance.

Hi,Can you install the managed version of CSA on a CM 3.2(2)c server?Has anyone ever done this before?Is it supported by cisco?ThanksFrank

I think I am getting a busy when calling a CSQ because all my CTI portrs are busy. Is there a way to see the maximum number of ports in use at any given time. The Realtime Reporter only shows # of calls and usage per port. I am looking for something ...

Hi,My Corp Dir softkey doesn't show up anymore on a 7935.ccm is 3.1(4b)spD, but also tried on a ccm 3.3(3).restored factory defaults, no success!any ideas?cheers

Network topology is the simplest one :modem(I tried with lot of different modems)-PBX MD110-q.sig_pri- 2620-ppp-2620-q.sig pri- PBX MD 110-modem(multitech). One typical call seems that modems begin negotiate and then modem connection is broken (but...

Is it possible for an incoming call to be checked against a user's "My Speed Dials" or the CCM Corporate Directory? The reason we ask is that if the Caller-ID matches the number in either location then we would like to display the "name" as it has be...

I cannot find an answer to the following question on the Cisco website or in the documentation....In a multiple domain forest, if the AD plug-in is set with a search base of the top level Domain, will this search the sub domains for the corporate dir...

Does anyone have any suggestion on a Third Party Reporting tool for IPCC Express. The some of the reports in Historical Reporting don't provide enough information.Thanks.

I have 7960 with skkiny protocol installed and trying to convert it to SIP.the logs on the TFTP server sais "could not open requested files for reading". the requested files are: CTLSEP00036BC972C4.tlv, SEP00036BC972C4.cnf.xml, RINGLIST.XML, DISTINCT...

Recently, we found error message in Callmgr eventlog, IP phones that are not in the same location as Callmgr, keeping unregister and register. In CCM error trace log, we've seen "Socket Broken" error, which match those in Callmgr eventlog?I have sent...

I have a 4port E&M card connected into a 1760 router and this connects into an NEC PBX.I have been advised by PBX people that it is a wink-start 2-wire Type-5, and have configured the ports as such.The problem I have is that all 4 voice ports are sei...