Other Collaboration Subjects

I have come across an interesting issue that I am looking for some more information on.As part of a new installation, approximately 700 phones were deployed to desks (and connected to the network) on a new CallManager environment of which only 500 ph...

Is the requirement for phones used for Attendant Console to not have FB or FNA set, only for lines used in the Hunt Group or for any lines on the phone. I have customer that wants the receptionist to have personal extension on the phone and be able ...

I have a customer that set up unity failover with the message store on the Primary Server. I know this is wrong and the message store need's to be an off-box configuration.We wanted to test Failover in this configuration just to see if it would work...

Will Callmanager Express work with a Unity 2.4.6 voicemail?If so... How would I set it up? Would I configure Unity to connect to the Callmanager Express (As if it was a full blown Callmanager)? And How would I set up CCME to connect to Unity 2.4.6?Th...

when logining on as blended agent error says cannot connect to telephone switch.How does it connect to nortel switch

Hi,On Call Manager 3.3(3)Phones 7940We have created fastdials and personal directory which is accessed from the Services button on the 7940 phone.We'd like to assign this to a softkey on the phone instead.Any ideas hot to configure the softkey templa...

I have one license for Monitoring and Recording, but I am not interested in using it yet. It has never been configured to function properly and I don't want to implement that feature for a while. Is there any way to disable the initial check that C...

We have Unity 4.0(2) running at the head office. There are multiple remote sites and there are WAN links in place between these sites and the head office. Only the head office has IP Phones and Unity mailboxes. The remote sites have E1 connections...

Hi,Have the following SRST configuration below. In SRST mode when I try to make any outbound calls that starts with 0, only the 0 is being passed to the PRI and hence calls are failing. Dial-peer 2 is also used for all outbound calls when the Callm...

I have a 7960 with 2 side cars and it pops when it rings and don't get answered. (or when the remote end prematurley hangsup without being answered). Cisoc TAC said it's a bug and all I need is to upgrade to 5.0(4) and we did that but still the same ...

I read the release notes, unless I overlooked it somewhere, will CCM ever get paging via Handsets like CME? (or a cheap NEC!) Back to Valcom or Berbee (which does work well, just costs $$$)

On our main network users are reporting clipping on their voip phones, is there any way to reduce this?We have QOS and 7940 phones with callmanager 3.2 can anyone help or do you need more info.Please advise.Many thanks kai

Have a customer interested in setting a key (say * for example) that a subscriber could hit from any menu context while logged in to their mailbox that would take them out of the subscriber conversation altogether and put them somewhere like the open...