I have Unity 4.02. When we press 4 under the opening greeting we go to a user extesnsion rather than the directory of names. I could not find the recording or input for the directory of names. Where should I look?
I recently installed a 2600 with a nma-hdv-fxo with 8 fxo and 4fxs ports set up.The problem is that users are experiencing background noise on their own handset when they are speaking. This is not heard on the other end. Have disabled vad, and che...
Unity 3.1.5 with exchange 5.5.Unity doesn't let user read their mesages anymoreWhen accessing unity over the phone, the message isYou have x new email messagesTo send a message press 2You have no old messagesfor setup options press 4for help press 0t...
Hi,I was told that Webdialer is capable to helping IP Tel users make and end calls by clicking on a hyperlink. I would like to know if the hyperlink is restricted to Call Manager directory search page or the hyperlink can be any hyperlink on the web...
I got some blue screen error on ICS7750. Now I want to reimage my SPE310. I got Windows disk,ICS system CD and widnows OS and CRA CD. What is the procedure to install the System. DO I need any other downloads from cisco site. I could not find the doc...
Our operators accidentally deleted one of their speed dial groups in the attendant console software. It was labeled as their A-H group and was the first tab. Now when they go to add it back, of course it appears as the last tab. I have been trying...
We are running CM 3.2 and Unity 3.1 (interfaces with Exchange 2000). We recently rebooted our CMs and Unity server. After the reboot it seems that people cannot leave voicemail messages longer than roughly 30 seconds. This applys to external and i...
What is the limitation for Cisco IP Voice Media Streaming Application and the amount of MTP resources that it has? If setup the Cisco IP Voice Media Streaming Application on a different server from the Call Manager, what is the limitation the server ...
While installing Unity 4.0.2, I received an error near completion of the install stating that the web pages could not be registered and that my account likely did not have rights to edit the MTS package. I installed Unity as the domain administrator...
We are experiencing trouble with some called phone systems not processing dialed digits in their voice menus. For example, the number 888-777-4115 doesn't seem to process our outbound DTMF, but works fine with cell calls. I'm assuming it's a DTMF d...
I installed IOS 12.3.1a on a 2611 I have.Configured ITS as per the documentation.If I try to access http://x.x.x.x/Telephony-service.html I get back "Page can not be displayed"As a test I tried http://x.x.x.x/logohome.gif and was prompted for the web...
What I have to configure in Call Manager if I want to see the user name instead of the calling number in the IP phone display when a call is received?I also need to pass the user name to a PBX connected to a gateway with a QSIG link, is this possible...
Can anyone tell me if the 'h323-gateway voip bind srcaddr' configures the RTP stream source address as well as the H.323 call setup source address?The command reference only talks about H.323 but I'm using Transparent CCS forwarding, I don't have th...
