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Hi all, Is there any documentation/guide of XML programming for RTPTx in 9971??ThanksSam

I am looking for a way to configure a UC540 so that when our employees (telemarketers) lift their handset the phone will automatically dial the next available phone number from a predefined phone number list.  I am also open to a 3rd party applicatio...

Hi,I have MP8 and WebEx node, and Type 2 integation which means scheduling via WebEx interface.Environment)-three video capable IP Phones. 2*9951 and 1*9971-IP Phones are working fine ad-hoc video conference via CUCM media resource group (MP8 as ad-h...

All of my users have primary phones at their desks that are never shared.  I would like to set up spare phones at spare desks for travelers to log into with Extension Mobility.  Is there a way to configure this such that every line and speed dial fro...

Hi all,We are running DMS 5.2.2 and our dmps are the 4400 model.We have noticed that the RSS scrolling message freezes during out the day at random time.To troubleshoot this, we are using an internal RSS and an external RSS feed. BOth of them freeze....

I have two consoles and on one of them the internal directory does not show up. We are on an ARC server and i have tried to sync it with the CUCM but that does not help. I have had the two users swithc log ons and the issue follows operator 2. Anyone...

Hi allHope you can help!We have the following setup:Cisco 7835 MCS ServerDMM - Cisco 7835 MCS ServerSaS - Cisco 7835 MCS ServerMXE3500External Web Server SpecVirtual Server2Gb RAM1 x CPU 2400Mhz 4 CoreFibre Channel DisksWe use HTTP progressive downlo...

First of all i am not english speacker. So i could make wrong sentences.Now, we are making billing system by using CDR.But we meet the problems.When we use conference or directed call park feartures,CDR makes several Lines.For example : Directed call...

Are there any books on Unity yet?

Hi,All CUPS users have a client which is working fine. However there is 1 user which has a problem. Let's say the userid is jdoe. The CUPS client is UPCJDOE. When logging in on the CUPS client, everything is connected except the presence status. I us...