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Hello,   Has anybody used the Cisco UC Upgrade scanner (http://collabupgrade.cisco.com/home) for upgrading within a major version?   My customer is looking to upgrade from v11.0. to 11.5. Attempting to use the upgrade scanner,  they run into issues a...

User A (jabber windows) got a call from B (external number) and User A trying to make a conference call to C (mobile number).but call is getting disconnected.i have checked MRGL ,conference bridge registration...etc all are fine.the same user (A) can...

When a call comes into the CME it terminates to an ephone-dn and then forwards to other ephone-dns if not answered. When the call shows up on the other ephone-dns the name says "911". How do I change that to say something else?Thanks

thargiss1 by Level 1
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Hello Community, I have two Polycom Trio 8800 conference phones that comes with Visual+  for video calling and content sharing support.  I successfully registered the Polycom Trio 8800 devices on CUCM. Audio calls are working fine between Polycom Tri...