Other Collaboration Subjects

Just want to know if it's normal that when attendant user do a transfer with attendant console interface, the end user not receive a music on hold. Instead od when she's doing the same action with ip phone, press transfert softkey place automaticaly ...

I configured Call Park as follows to implement redundancy and it works separately(PUB or SUB only) but fails when both(PUB & SUB) are up and running.888x P_PUB PUB_IP@888x P_SUB SUB_IP@Why it doesn't work when both(PUB&SUB) are up and running?Thanks ...

I am fairly new to AXL but I am wanting to create a simple GUI which will return Call Manager information such as the ring setting for a registered phone. I have successfully called the getPhone method in AXL but don't know how to "interpret" the res...

I have a 3.3.4sr1 server (MCS7835) that I'm trying to upgrade to 4.1.3. I ripped ISO files to a local drive on the Publisher. When I launch the installer file it comes back and tells me I already have a previous version of this software and I need t...

We would like to set up automated outdialing for contacting a list of individuals in an emergency or drill. A recording would play when the person answers.I am thinking this could be done with a CRS script, but don't see any canned scripts available ...

Hi,Please confirn if CSA-IPT-UPGRADE-K9 can be installed on Call Manager 5.0 which is appliance based.If yes then can anybody tell me how to get the download of the same. Regards,Prakash S

Does somebody knows if I can strip the # digit at the end of the called number in an MGCP FXO call.The CCM route pattern is 9.XX!#

We have CCM4.1 cluster now and Unity VM only. We are going to install another CCM cluster.Is it possible have one unity VM intergrate with two CCM Clusters??If yes, do I need extra liscene or something else?ThanksKen

On our Cisco 7960G phone, when we hit corporate directory button, it shows three fields: LAST NAME, FIRST NAME, TEL NO. How to modify to populate other fields on the phone such as MANAGE USERID or DEPARTMENT etc? Is it possible? We are using CCMv4.1(...

CCM 4.1(3)SR3 and Unity 4.0(5). Calls redirected to the operator when a caller zero's out of a voicemail box are directed to a phone running the attendant console. The Attendant Console (1.4(1ES9)) is unable to do anything but hang up on the call v...

I have a PIX 525, recently installed, passing through data and VOIP traffic. latency is noticable for VOIP traffic, it used to be faster for outbound trunk calls. is this a normal behavior for a call setup if it is going through a router/firewall? or...

I have MeetingPlace Express 1.1.1.1001 running, and I have a question. When a user logs in as a guest to a web-meeting, they come into the web-meeting with the 'Presenter' role by default. I want to make it so that when a guest joins, they have the...