Other Collaboration Subjects

After doing an upgrade to the Call Managers from 3.3 to 4.1, CallTrac is not getting CDR information. ODBC seems to be setup correctly (the accounts and string are correct and I can successfully do a test). I have checked the enterprise paramaters ...

Is there any training class for emergency responder?thanks

Hello,I am configuring an ATA with MGCP firmware, and although I'm configuring the TOS parameter, sniffering shows me that DSCP = 0 in both voice and signalling.Has anybody had the same problem? Any idea?Thanks!

I am currently streaming audio to phone handsets from a website by setting the content type header to audio/basic... this had been working fine for some time until I tried to access the service from a 7970 handset. When I try this it just sits at "Re...

Hello all,I have a 7960 w/2 7914 side cars. Buttons 2-7 are set up for incoming PSTN lines which the receptionist then handles. How can I get parked lines to give visual and audio notification? If she 3 lines parked she is losing track of what is ...

I have a 6608 blade. Currently port 8 is registered to a CM cluster running 3.3.4. I want to use port 1 to register to a new cluster running 4.1.3 sr2 and I want to use port 2,3 and 4 for hardware confencing on the new cluster. Is this possible? ...

I had an incident this afternoon where 1/2 of our phones were stuck in "CM List" when trying to chnage to failback mode. We lost a circuit. 1/2 of the phones went into SRST while the other 1/2 tried but were stuck in CM list. Any idea what could h...

In our Enterprise we have several remote locations that are complaining they cannot make a call or pickup calls and get this message on their phones...Not Enough Bandwidth. Any sugguestion where i can look.The Region is set up for g711 to and from al...

Is there a way to get all of the utilites to use the DCDirectory to authenticate. Between BAT, DNAnalyzer, CRA and opening them up at the same time is frustrating. DNA and BAT use the local admin account while we have MLA to use for CCMAdmin. Is i...

Hi,we are looking at installing this on to our CCM cluster running 4.0. Does anyone know what has to be done get this working?

Does anyone know where I can access older CallManager Hotfixes? I've looked in downloads, but there's nothing there.

Hi,We have CCM 4.1(3) integrated with IVR 3.5(3).I have configured a basic script for front office PSTN where in an option is given to the caller to dial an extension or press "0" for operator assistance.For dial an extension option I have configured...

I have CCM 4.1 setup and what I need to be able to do on a couple of phones is simply display a name for the line called (ie the DDI/DNIS) so that the user can answer the phone with the approprate response.This is simple to do on CCME but I just can ...

Hi, has any one here made it possible to search on User ID in the Corporate Directory on CCM 4.1.?I have ealier made it to CCM 3.3 but cannot get it to wotk on CCM4.1

Hi,When IP Communicators used by customers and the customer had for example 3 offices. I think there is a problem. The phone always used the same location. Is there some trick for this?Regards,Maik