Hi Team, I am looking for someone that can advise on Smart Call Home and answer some questions. My need would be to talk to someone who can answer questions like: If SNTC has a connection to SCH portal? Do they share a database?Or inventory?Can u...
Hello all, We are trying to setup Cisco's Call Home on 5548up switches. We have managed to get the email component working and are able to get a full-txt email using the callhome test command. We are configuring this to monitor interface up/down sysl...
I have been instructed to use email: ask-smart-services@cisco.com but i am getting back the following: WARNING: Your email to ask-smart-services@cisco.com has NOT BEEN DELIVERED. This email address is no longer operational. Who is the correct team to...
I've received an email from Cisco asking me to accept the agreement within 3 months. Every time we try to click the link, sign in and click Accept, we get the following error message. I saw a few threads about this and it looks like Cisco did someth...
Hello, We have WS-C3850-24XU ipsevice based but when device token from smart account was added system reported OUT OF COMPLIANCEwhy if device itself already was ordered like ipservice ready?
Hello,I have configured the syslog alert group with Major and Minor Severity.Now i want to exclude the below error in syslog alert group with Major severity.Rest remains the same.Kindly suggest and if possible share any document available.%C7600_PWR-...
I couldn't be more frustrated with the entire purchasing process, registration of smartnet and now I receive an email regarding call home issues. So I try to login to review or fix the call home feature and I'm prompted to accept the terms. Guess wha...
Hi community, I'm having troubling with cisco's call-home service. We are using a cisco firepower4100 series and we have followed all cisco documentation in order to correctly configure the smart software licensing. It seems a tcp handshake issue, ...
Hello, Does anyone know what SW Exceptions means in the Sales Opportunity Summary Report - Software Details worksheet (below)? Software VersionNo of DevicesLDoS Announced DevicesEoS DevicesEoE DevicesEoSCR DevicesLDoS DevicesMaintenance ReleaseSW...
Hi, I have a quite complex network requirement at home. Therefore, I purchased one SG350 L3 switch and I am looking forward to purchase a SG250 L2 switch and an ASA 5506-X firewall. However, I want to be sure that I will be able to register my prod...
Can customer use Sweep contract for Call Home Feature? Also, what does customer need to activate call Home feature on their equipment?
Hello, I use the SCH readiness check tool to validate if my inventory is ready for SCH but I didn´t receive any response from the tool. The file contains only 24 devices and I sent it 3-4 days ago so I assume it has been processed already. What res...
Hello, I am trying to configure call-home on a new Fireppower2100/ASA and got stuck on configuring the transport method. I configured http as the transport method and wanted to know if I need to install a CA or that the default CA trustpoints, which ...
Is it possible to have the cisco smart licensing appliance use an explicit http proxy? how do you set it? can i set it in on the linux side?
Dear all, Currently deploying a smart licensing satellite server (version 4.2) in a greenfield environment. The satellite has some very poor performance. The WebUI is not responsive, the popups for initial configuration only appears after multiple ...
