A customer is trying to grant us access to their SNTC portal via CSAM and is unable to select the CBRAdmin box. We've tried multiple browsers including Chrome incognito, which has worked in the past. He is using the correct URL. I can share detail...
I have a customer and I am trying to setup SNTC, The customer is a Delegated Administrator of his organization and we are seeing the following error when trying to assign roles to access SNTC through Cisco services access management "No available rol...
Hello all.I just installed my collector und could already discover device and upload informations. But in the portal I saw the startup and running config from my ISR an ASA is uploaded too.Is there an possibility to block uploading or block gathering...
Dear SNTC Community.I install Collector Version 2.8.1 and want to install all patches but saw "HTTP Status 404"How can I fix this issue to do all sw updates or is it possible to do this updates by CLI ?Kind regardsChristian
In CSPC I can see CISCO-UNIFIED-COMPUTING-STORAGE-MIBs and details of collected hard drives and raid controllers. However the uploaded data does not have this info in SNTC.
The Contract information columns are blank despite the contract in question being listed in the contracts section of SNTC
Hi, Acessing "Inventory > Summary", the information showing only "CHASSI" data, not separating between Modules, Power Supply etc... Attached is the image that proves it.
Hi, The equipments not showing correct information. Example: My CSP collecting IP Address 10.1.0.1, Hostname SW-DCF00-01(Attach 01). In SNTC, the Hostname of this equipment (10.1.0.1) is not correct (Attach 02). What cause is this?
Hi, My CSP collector not collecting the "Serial Number" of the equipment and on SNTC, when i downloaded report, this information is not appear. I attach the image that comprove this.
Hi there,I'm a new System Admin at my company of ~60 people and I'm working towards configuring our ASA 5516-X. We've hit a roadblock during configuration as it appears that whoever purchased the device for us several months ago had purchased it thro...
Hi, In My SNTC, not possible to visualize contracts about my equipments. I attach image comproving that.
Hello,I am trying to install a trail version of the collector to do the lab test and it is giving me error.Find attached picture. Could you please provide a solution?
Hi there, My customer did the registration 18 days ago on SNTC portal, he clicked on the link in the email to proceed with registration (image below), completed the registration but he cannot access the portal yet, still being redirectly to the regis...
Need to identify the DA for a company, they aren't sure who it was originally.
I am about to purchase CS-KIT-MINI-K9 with service, but CON-SSSNT-CSKITMIN and CON-ECDN-CSKITMIN has different list price. What is the difference between ESS vs SNTC?
