Smart Net Total Care Portal and Collector Discussions

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Cisco CyberSecurity

Forum Posts

Hello,I have a doubt, we have SNTC running in a global environment and so far we used to add the devices using known IPs obtained from the inventories that we manage.We have been requested to scan every single network in the company to make sure we a...

Hello I can find nothing explaining what can really do a Partner administrator: for example I want to delete an inventory in the portal, and I have not the access to "Inventory Deletion"... as shown in the user guide, and in a video!   > How can I do...

I have a issue in SNTC portal.   I hve some customers that lost the version installed of CSPC in Library > All Collectors.   The collector version is:   Build-name   : Collection Platform Software 2.7.4.3 Version      : sp-30.0.4-2.3-0-lnx64   Thank...

SNTC VER_LI.jpg

A new installed CSPC 2.7.4 successfully collected data and uploaded it to the PSS, for a limited number of devices(C3750, C2960 switches). The problem is that in 'Full Inventory Report' the "Serial No.(Collected)" column is empty for all devices; and...