Hi,
Our weekly upload job seems to have last worked on November 6th 2017. The alerts on the collector show:
Medium Event Upload failed at 04/28/2018 10 20 48 GMT with the response. The tail-end gateway is not registered yet. _Collect_everythin...
Hello Dears
I tried to add Nexus switch 3548 to CSPC when was the running version is 2.5.0, in that time the nexus switch went down i dont know if that was a bug or something else but the whole switch went down, right now the running version is 2.7.4...
I've been working with my Cisco Rep, and a partner we have that helps manage our Cisco services, and I've been trying to get my account setup for access to request a Cisco Collector certificate. My account is an administrator, I just accepted the ag...
Hi Cisco team, I'm trying to upgrade our SNTC server from 2.7.3 to 2.7.4, and our update status has remained in the downloading state for several weeks. It remains in this state even after restarting the server.
Dear concern,
for your kind information we buy ASA5525-FTD-K9 Firewall for our property . Contact Number 201425530, Quote Number 371128336. That firewall evolution licenses will expire soon. I have Reference Service Part Number how can i a...
Please be advised I am new to my company and am following the guidelines outlined in the Cisco document entitled Get Access To Your Customers’ SNTC 3.X Inventories for establishing myself as a PDA. I have tried two of the aliases, ask-smart-services...
Greetings,
Last week we were helping a customer with on-boarding and discovered an issue where the CSPC says Success on an Upload, but no data is actually presented to us on the Portal.
I have checked "Upload Processing" on the Portal, and that al...
I've experienced this issue for two different collectors and two different customers in the past few weeks. The inventory uploads are configured to automatically upload after the data collection is done (as part of data collection profile). Accordi...
Upgrade still hanging up in Apply-in-process . . .
I ran the command to change the status and then restarted the upgrade from CLI. ?? am i just restarting the 2.7.4 download/upgrade or is there a 2.7.3.2 that i should be running ? I can't find th...
Hello,
I'm unable to upgrade Collector because it seems that the file downloaded is corrupted.
Command "apply sp-30.0.4-0-0-lnx64" doesn't work because of that and I can't download again the file, it tells me that the file was already downloaded.
...
I have multiple devices on the same subnet with different SSHv2 ID and password combinations. Devices x.y.z.1-3 use one set and devices x.y.z.4-254 use another; the former uses the same ID/PW combination as all my other devices do. So I set up my D...
Hi Team,
I tried upgrading our CSPC to 2.7.3.2 from 2.7.2, but its not happening. When I click on "upgrade now" and then "continue"...it says "Initiated installation of package". After few minutes the "upgrade now" option highlights again. It does no...
