Smart Net Total Care Portal and Collector Discussions

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HI Cisco Team, We have uploaded the offline inventory  SNTC Portal  once  device delivered and whenever device  in Production and it is reflecting in SNTC Portal. Both Offline & online inventory available in SNTC Reports which is duplicate inventory...

I have done another import earlier today and I see duplicate devices. In some cases the different devices share the same IP, which is not correct. Is there any way to force deletion of all existing devices and import fresh list? My last 3 imports we...

Hi, i have reinstalled the collector with at version 2.7, previous was 2.5. Just today i run discovery, inventory, and upload profiles. I get what it seems to be an ok message for the upload. But in the portal i'am no seen any new upload processing.