Activity in Technology and Support
Need Guidance on Optimizing Network Performance for High-Traffic Conte
I’m looking for advice on improving network performance for a content-heavy website. We manage Modern Food Catering, and during peak traffic hours our hosting environment occasionally shows slow response times, which makes us wonder whether our curre...
Cisco Firepower 1010 - Issue with Software Image
I am experiencing an issue with the software image on a Cisco Firepower 1010 device. After performing a factory reset, I accidentally erased disk0:, which resulted in the loss of the system image. As a result, the device can no longer boot and is cur...
Radius Command Failed to Apply when adding server to radius group
I am trying to configure Radius on a Cisco N9K-C93180YC-FX with NXOS version 10.4.2.F. I am able to configure the server hosts with the specific key but once I go into the group and try to add the server to the group it gives me the error "Radius Co...
mantagifts.com domain is not resolved by OpenDns
About 2 months ago we moved the server of mantagifts.com to a new ip address: 57.130.30.42This domain already exists for more than 10 years and is a stable B2B webshopHowever somehow OpenDns does NOT propagate the A record properly (all other authori...
Call Drops After Few Seconds and One-Way Audio or No Audio in IP Phone
Dear Team,Facing two issues with our IP phones. Details are mentioned below:Issue 1: Call Drops After Few SecondsCalls are getting disconnected automatically after a few seconds of connection. This issue is happening frequently on both incoming and o...
Cisco CP-8851 IP phone
I have a Cisco CP-8851 IP phone that is stuck on the logo screen and does not progress. It is not receiving an IP address from the DHCP server. I tried resetting the phone, but the issue persists. When I use the reset sequence 369#, the microphone, s...
CUCM-Softkey-CallFwd All only showing for line 1, Not other lines
CUCM ver 14, phone 7841. Line 2 or 3 does not give option of CallFwd on softkey.Can not find in Admin guide how to make the 2nd or 3rd line have an option of Call Fwd (on/off) with a softkey. Only found can do it with user logging in to Self Care , ...
Cisco UCS class - B. Deliver SPAN traffic to vNIC for VM NIDS.
Good evening, Giving the current infrastructure: NetScout PacketBroker configured to deliver multiple traffic from multiple vlans to a dedicated VLAN on 2 dedicated ports connected to the F.I. (6400 series) of the UCS (The UCSMs running in End Host M...
Incorrect finesse eventdata on dialoghandler for “onCollectionDelete”
When customer drops from the voice call, finesse event data on dialog handler for “onCollectionDelete” is returning incorrect data for participant representing customer Tested Scenarios: Agent and customer on a call, and customer dropsAgent1 and Ag...
How can I know if the customer call has ended fully?
I have a requirement to invoke an API once the call with customer has ended FULLY. I am trying to implement this on WxCCE. i.e. Scenario1: GIVEN Say customer made an inbound call and was answered by agent1WHEN customer hang up or if agent1 hang up ...
Resolved! why LSA 4 generated, need answer
Hello Team, I have quick query:Routing, I have Sophos firewall along with 2 cisco router Firewall192.168.15.1---------------192.168.15.2(CISCOR12)192.168.17.1---------------192.168.17.2(R4)CISCOR12- network192.168.15.0\24 in area 0 with process id 11...
What is the default network type in every ospf link type?
what is the default cisco router network type in 1. normal Ethernet port to Ethernet port connection: broad cast or non-broadcast? 2. serial link: i know this one is p2p 3. .... and other types plz
Cisco FTD/FMC IPsec Tunnels: “Up” Doesn’t Always Mean Working
If you manage VPNs on Cisco Firepower (FTD) with FMC, you’ve probably seen this at least once:Phase 1 is up. Phase 2 is up. Users still can’t reach anything.That moment is why I always remind teams of one simple truth:An IPsec tunnel can be “UP” and ...
Help - layer 3 switch to router to Internet
Hi I am having some issues setting up a 2821 to pass internet traffic from a internet router to a layer3 switch.the switch and a pc connected to the switch can ping the outgoing interface on the router but not the other side of the link.The router ca...
HWIC-16A Configuration - Hardware fault?
I'm trying to configure a HWIC-16A as a terminal server without success. I can get a telnet session to connect, but I simply get a blank screen, no data appears to be sent or received over the serial line.The only similar post I could find was https:...
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